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COMMUNITY FEEDBACK SCORE

  • 4.29
  • 21 Reviews

RANKINGS & RATINGS

RANK
  • 55.1
    Complaint Management Software
    4 / 102
  • 48.9
    Customer Experience Software
    7 / 178
  • 49.6
    Customer Service Software
    17 / 529
  • 12.7
    Issue Tracking Software
    18 / 84
  • 47.9
    Help Desk Software
    19 / 300
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  • Product Info
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Key Facts

  • Ideal For Small, Mid-Sized Business, & Enterprises
  • Deployments Cloud
  • Price Low
  • Free Trial
  • Offers Training
  • Free Version
  • Support

TeamSupport Alternatives

  • Conversocial
    New York, New York
  • Five9
    San Ramon, California
  • LiveChat
    Boston, Massachusetts
  • Vision Helpdesk
    Nasik, India
  • Live2Support
    Long Island City, New York
Compare TeamSupport to ...

TeamSupport Features

  • Check Case Management System
  • Check Complaint Categorization
  • Check Corrective and Preventive Actions (CAPA)
  • Check Customer Complaint Monitoring
  • Check Email Routing
  • Check Email Survey Manager
  • Check Employee Feedback Management
  • Check Form Insertion & Management
  • Check Issue Monitoring
  • Check Quality Assurance
  • Check Self Service Help Portal
  • Check Social Media Tracking
  • Check Action Monitoring
  • Check Customer Categorization
  • Check Customer Email Reports
  • Check Email Survey Manager
  • Check Employee Feedback Management
  • Check Reporting and Analytics
  • Check Text Analytics
  • Check Trend Analytics
  • Check User Friendly Dashboard
  • Check Alerts and Escalation Monitoring
  • Check Appointment / Schedule Management
  • Check Automated Customer Alerts
  • Check Automated Routing Tool
  • Check Client Database
  • Check Complaint Tracking
  • Check Contract Management System
  • Check Customer Experience Monitoring
  • Check Customer Support
  • Check Integrated Live Chat
  • Check Issue Ticketing
  • Check Knowledge Base Management
  • Check Known Issue Tracker
  • Check Queue Management
  • Check Self Service Help Portal
  • Check Surveys and Feedback Analytics
  • Check Work Order System
  • Check ALM Task Management
  • Check Escalation Tracking
  • Check Issue Management
  • Check Knowledge Base Management
  • Check Recurring Issues Management
  • Check Scheduling Solutions
  • Check Task Assignment
  • Check User Friendly Dashboard
  • Check Alerts and Escalation Monitoring
  • Check Automated Routing Tool
  • Check Client Database
  • Check Contract Management System
  • Check Document Control
  • Check EHS Incident Management
  • Check Forums Management
  • Check Integrated Live Chat
  • Check Invoice and Billing Software
  • Check ITIL / ITSM Help Desk
  • Check Knowledge Base Management
  • Check Known Issue Tracker
  • Check Product Database
  • Check Queue Management
  • Check Self Service Help Portal
  • Check Surveys and Feedback Analytics
  • Check Ticket System Management

TeamSupport Integrations

  • Check MailChimp
  • Check Dropbox
  • Check Zapier
  • Check Salesforce Sales Cloud
  • Check HubSpot CRM
  • Check Zoho CRM
  • Check ServiceNow
  • Check Slack
  • Check JIRA
  • Check Microsoft Team Foundation Server

About TeamSupport

TeamSupport is customer service software designed for business to business customer support. Built-in collaboration tools, customer-focused features like the customer and contacts database, customer alerts, and Customer Distress Index, and innovative functionality including screen and video sharing and visual customer chat make managing business customer relationships a breeze. Our best in class SLA functionality means you can stay on top of contracted requirements and never lose track of customers again.

In The News

  • Best Customer Support Software: Teamsupport Ranked #1 By Getapp
    TeamSupport - September 26, 2018
  • Teamsupport Secures Significant Growth Investment From Level Equity
    PR Newswire - September 26, 2018
  • Teamsupport Leverages Ibm Watson Technology For Sentiment Analysis In B2b Customer Support
    PR Newswire - June 28, 2018
  • Customer Chat Modernizes And Personalizes B2b Customer Support
    TeamSupport - August 17, 2017

Whitepapers & Case Studies

  • Reduce Support Costs
    Video Link - August 17, 2017

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