Best Customer Experience Software

BASED ON CLIENT REVIEWS

Unbiased. Community Driven. Transparent.
Rank Product Name CROWD
SCORE
REVIEW
STATUS
VERIFIED IDEAL FOR Starting Price Reporting and Analytics User Friendly Dashboard Employee Feedback Management Customer Categorization Email Survey Manager MORE
INFO
1

LIVEENGAGE

Unverified.
No Client Reviews.
49.4

8 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Medium

LiveEngage

475 10th Avenue 5th Floor,
New York, New York
LiveEngage Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of LiveEngage. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

2

INTERCOM

Unverified.
No Client Reviews.
48.6

11 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Intercom

98 Battery Street, Suite 402,
San Francisco, California
Intercom Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Intercom. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

3

FRESHDESK

Unverified.
No Client Reviews.
47.1

2 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Medium

Freshdesk

311 California Street,
San Francisco, California
Freshdesk Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Freshdesk. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

4

ZOHO SUPPORT

Unverified.
No Client Reviews.
46.6

1 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Low

Zoho Support

4141 Hacienda Drive,
Pleasanton, California
Zoho Support Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Zoho Support. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

5

CLICKTALE

Unverified.
No Client Reviews.
46.3

7 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

ClickTale


ClickTale Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of ClickTale. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

6

TEAMSUPPORT

Unverified.
No Client Reviews.
45.9

1 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Low

TeamSupport

8330 Lyndon B Johnson Fwy, Suite 1025,
Dallas, Texas
TeamSupport is customer service software designed for business to business customer support. Built-in collaboration tools, customer-focused features like the customer and contacts database, customer alerts, and Customer Distress Index, and innovative functionality including screen and video sharing and visual cus..

Loading Community Reviews..

Loading News Feed..

7

WALKME

Unverified.
No Client Reviews.
44.4

6 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Medium

WalkMe

22 4th St,
San Francisco, California
WalkMe Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of WalkMe. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

8

CLIENT HEARTBEAT

Unverified.
No Client Reviews.
44.0

3 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Client Heartbeat

45 Brandl St,
Eight Mile Plains, QLD
Client Heartbeat Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Client Heartbeat. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

9

HAPPYFOX

Unverified.
No Client Reviews.
43.4

2 Reviews

CrowdReviews.com Unverified Mid-Sized and Enterprises
Business
Low

HappyFox

24, Executive Park, Suite 230,
Irvine, California
HappyFox Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of HappyFox. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

10

CONVERSOCIAL

Unverified.
No Client Reviews.
40.9

2 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Low

Conversocial

79 Madison Avenue,
New York, New York
Conversocial Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Conversocial. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

11

HEEDUSER

Unverified.
No Client Reviews.
39.9

7 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Heeduser


Bangalore, Karnataka
Heeduser Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Heeduser. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

12

CONFIRMIT

Unverified.
No Client Reviews.
39.7

3 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Confirmit


New York, New York
Confirmit Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Confirmit. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

13

OPINIATOR

Unverified.
No Client Reviews.
39.2

2 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Medium

Opiniator

11307 Northwest College Drive,
Portland, Oregon
Opiniator Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Opiniator. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

14

SODASH

Unverified.
No Client Reviews.
39.0

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

SoDash


SoDash Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of SoDash. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

15

CX GROUP

Unverified.
 
38.9

6 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

CX Group

2701 South Bayshore Drive, #303,
Miami, Florida
CX Group Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of CX Group. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

16

AMITY

Unverified.
No Client Reviews.
35.8

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Amity

111 Richmond Street West, Suite 500,
Toronto, N/A
Amity Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Amity. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

17

FEEDBACK LITE

Unverified.
No Client Reviews.
32.4

2 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Feedback Lite


Feedback Lite Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Feedback Lite. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

18

SPARKCENTRAL CUSTOMER ENGAGEMENT PLATFORM

Unverified.
No Client Reviews.
32.4

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Sparkcentral Customer Engagement Platform

650 California St, Suite 1850,
San Francisco, California
Sparkcentral Customer Engagement Platform Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Sparkcentral Customer Engagement Platform. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

19

VERIFIED CREDIBLE

Unverified.
No Client Reviews.
32.2

2 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Verified Credible

8308 Summer Grove Road,
Tampa, Florida
Verified Credible Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Verified Credible. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

20

HULL

Unverified.
No Client Reviews.
31.9

2 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Hull


Hull Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Hull. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

21

RESPONSETEK:CEM

Unverified.
No Client Reviews.
31.2

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

ResponseTek:CEM

409 Granville St,
Vancouver, British Columbia
ResponseTek:CEM Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of ResponseTek:CEM. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

22

PRODUCT 360

Unverified.
No Client Reviews.
30.9

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Product 360


Product 360 Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Product 360. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

23

INSITEZ

Unverified.
No Client Reviews.
28.6

2 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Medium

Insitez


Insitez Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Insitez. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

24

KNOW'N'ACT

Unverified.
No Client Reviews.
24.3

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

know'N'act


Bellevue, Washington
know'N'act Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of know'N'act. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

25

RHOMBUS

Unverified.
No Client Reviews.
22.2

1 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Rhombus

8600 16th Street, Suite 813,
Silver Spring, Maryland
Rhombus Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Rhombus. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

26

KAYAKO

Unverified.
No Client Reviews.
16.1

0 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Medium

Kayako

20 Ropemaker St, London,
London
Kayako is the unified customer service platform. With Kayako, customer-obsessed businesses get better at delivering an effortless customer service experience. Unlike traditional helpdesks, Kayako unifies your channels, customer information and team - so you work better together to truly un..

Loading Community Reviews..

Loading News Feed..

27

ZOHO SURVEY

Unverified.
No Client Reviews.
10.7

0 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Zoho Survey

4141 Hacienda Drive,
Pleasanton, California
Zoho Survey Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Zoho Survey. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

28

PIMCORE

Unverified.
No Reviews.
8.6

0 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Low

pimcore

Söllheimerstraße 16,
Salzburg, Salzburg
Pimcore is the leading open source platform for managing digital experiences used more than 80.000 times at leading enterprises around the globe. It is the consolidated platform for content, community and commerce applications across all customer touchpoints and integrates product in..

Loading Community Reviews..

Loading News Feed..

29

USERLIKE LIVE CHAT

Unverified.
No Client Reviews.
7.7

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Userlike Live Chat


Cologne, N/A
Live chat for website and messenger support. Be there when your customers need you the most. Userlike unlocks the channels to your customers' hearts. Message your customers in real-time via your website, Facebook Messenger, or Telegram. Your custo..

Loading Community Reviews..

Loading News Feed..

30

INFOR CUSTOMER EXPERIENCE SUITE

Unverified.
No Reviews.
6.9

0 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Low

Infor Customer Experience Suite

N/A,
N/A, N/A
Infor Customer Experience Suite Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Infor Customer Experience Suite. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

31

CUSTOMER LIFECYCLE MARKETING

Unverified.
No Client Reviews.
6.2

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Customer Lifecycle Marketing

1 Virginia Avenue, Suite 201,
Indianapolis, Indiana
Customer Lifecycle Marketing Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Customer Lifecycle Marketing. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

32

TENEO PLATFORM

Unverified.
No Reviews.
6.1

0 Reviews

CrowdReviews.com Unverified Enterprises
Business
Medium

Teneo Platform

Calàbria 169, 5ª Plta,
Barcelona, N/A
Artificial Solutions is the leading specialist in Natural Language Interaction (NLI). The company’s patented technology enables people to converse with applications and services running on computers, mobiles, wearables and other electronic devices in a humanlike, intelligent manner. Cal..

Loading Community Reviews..

Loading News Feed..

33

FAQTAGENT

Unverified.
No Client Reviews.
5.8

0 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Medium

faqtAgent

6 Stansted Courtyard,
Takeley, N/A
About Synthetix The web self-service and knowledge-base specialists. Synthetix was founded in 2001 and since then has become a leading innovator in creating multi-channel online customer service software. We believe that customer service across all customer ..

Loading Community Reviews..

Loading News Feed..

34

MEDALLIA ENTERPRISE

Unverified.
No Reviews.
5.4

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Medallia Enterprise

395 Page Mill Road,
Palo Alto, California
Medallia Enterprise Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Medallia Enterprise. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

35

FULLSTORY

Unverified.
No Reviews.
4.6

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

FullStory

120 Ottley Drive NE,
Atlanta, Georgia
Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to ..

Loading Community Reviews..

Loading News Feed..

36

CONTACTWORLD

Unverified.
No Client Reviews.
4.6

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

ContactWorld

Belvedere, Basing View,
Basingstoke, Hampshire
ContactWorld Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of ContactWorld. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

37

BACKBASE ENGAGE

Unverified.
No Reviews.
4.2

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Backbase Engage

635 Mariners Island Blvd Ste 200,
San Mateo, California
Backbase Engage Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Backbase Engage. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

38

TAGOVE LIVE CHAT SOFTWARE

Unverified.
No Client Reviews.
4.2

0 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Tagove Live Chat Software

257 Castro St, Ste 208,
Mountain View, California
Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team..

Loading Community Reviews..

Loading News Feed..

39

CINCOM SYNCHRONY

Unverified.
No Reviews.
4.2

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Cincom Synchrony

55 Merchant St,
Cincinnati, Ohio
Cincom Synchrony Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Cincom Synchrony. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

40

CALLCAP

Unverified.
No Client Reviews.
3.8

0 Reviews

CrowdReviews.com Unverified Mid-Sized and Enterprises
Business
Low

Callcap

125 N Emporia, Suite 201,
Wichita, Kansas
We’re a leader in helping businesses deliver excellent customer experiences through call tracking and monitoring solutions. We’ve been around since 2001. We started our company as the first call measurement company to provide real-time complete call..

Loading Community Reviews..

Loading News Feed..

41

CLARABRIDGE ENTERPRISE

Unverified.
No Reviews.
3.7

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Clarabridge Enterprise

11400 Commerce Park Drive Suite 500,
Reston, Virginia
Clarabridge Enterprise Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Clarabridge Enterprise. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

42

JUNGLEBELL FOR SHAREPOINT

Unverified.
No Client Reviews.
3.4

0 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Medium

JungleBell for SharePoint

1692 Maryland Street,
Redwood City, California
The simplest SharePoint Alert and Reminder Tool Send reminders, extend alerts & notifications, customize templates. No Web Parts, workflows, or coding involved (available for Sh..

Loading Community Reviews..

Loading News Feed..

43

SATMETRIX

Unverified.
No Reviews.
3.3

0 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

SATMETRIX

3 Twin Dolphin Drive, Suite 225,
Redwood City, California
SATMETRIX Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of SATMETRIX. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

44

MARITZCX

Unverified.
No Reviews.
3.2

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

MaritzCX

10235 S Jordan Gtwy, # 500,
South Jordan, Utah
MaritzCX Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of MaritzCX. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

45

GENESIS CHIROPRACTIC SOFTWARE

Unverified.
No Reviews.
3.2

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Genesis Chiropractic Software

2857 Executive Drive Suite 200,
Clearwater, Florida
Our software is totally different than typical medical billing software. Our software rejects insurance claims and sends it back to you if any corrections are needed, rather than waiting on an insurance company. This ensures that each claim is p..

Loading Community Reviews..

Loading News Feed..

46

USABILLA

Unverified.
No Reviews.
3.1

0 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Medium

Usabilla

Rokin 16,
Amsterdam, New Jersey
Usabilla Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Usabilla. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

47

ENTERPRISE FEEDBACK MANAGEMENT

Unverified.
No Reviews.
3.1

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Enterprise Feedback Management

10235 South Jordan Gateway #500,
South Jordan, Utah
Enterprise Feedback Management Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Enterprise Feedback Management. To learn more about us and manage and complete your brand description, please click here.

Loading Community Reviews..

Loading News Feed..

48

ATTENSITY RESPOND

Unverified.
No Reviews.
2.9

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Attensity Respond


Attensity Respond Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Attensity Respond. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

49

USERENGAGE

Unverified.
No Reviews.
2.9

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

UserEngage

Rokin 16,
Amsterdam, New Jersey
UserEngage Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of UserEngage. To learn more about us and manage and complete your brand description, please click here.

Also Appears In:

Loading Community Reviews..

Loading News Feed..

50

HELPPIER

Unverified.
No Client Reviews.
2.2

0 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Medium

Helppier


Porto, Lisboa
HELPPIER is an online walkthrough service that allows the creation of interactive tutorials and tooltips for websites and web applications. With a simple click on HELPPIER widget, it is possible to teach users how to use products/services, or fol..

Loading Community Reviews..

Loading News Feed..