LiveChat

LiveChat is a lovely and basic online talk arrangement that permits client administration operators to contact clients specifically on their site. Inside of a few minutes from joining you will have the capacity to offer online guests some assistance with finding what they require before they leave your webpage. LiveChat accompanies: - Web talk window Simple to actualize, alter and re-brand. Delightfully straightforward talk window without-of-the-container layouts accessible. Perfect with every single advanced program. - Simple to utilize specialists applications LiveChat is accessible for specialists utilizing web program, devoted applications for Windows, Mac OS X and cell phones running iOS and Android. Planned particularly to provide top-level client administration. - Analytic and Reporting Reports covers every day action of every operators. This incorporates not just the effectiveness of your welcomes, number of talks and data about time went through with the client, additionally consumer loyalty breakdown by operators, gatherings and whole group.

This will be hard to get to at least forty characters attempting to consider something I detest about LiveChat. In all trustworthiness, I am past awed and totally fulfilled by the programming and the quality/uprightness of the LiveChat name brand. All of you have been consistently enhancing my experience as well as the experience of my clients.

This will be hard to get to at least forty characters attempting to consider something I detest about LiveChat. In all trustworthiness, I am past awed and totally fulfilled by the programming and the quality/uprightness of the LiveChat name brand. All of you have been consistently enhancing my experience as well as the experience of my clients.

The best tool to keep your customers happy. The key attributor is that it allow you to access from cell phones, laptop and desktop. At the same time multiple users can logged in. The installation for the app is very easy and also much understanding. The pop ups can be customized using multiple ways.

High price is the biggest issue of this software. The price is not affordable for firms having a considerable staff size. The user interface is not customizable and sometimes looks a bit irritating as it occupies a considerable amount of space on screen. Apart from these minor issues, there is nothing to point out in this software.

Overall the tool is mind-blowing to use! Very friendly to use and easy to understand. The customer service is awesome, always available for your need. The best thing that, we can go for free trail for a month, as we get idea about the tool. I would recommend this tool to each and everyone one for sure!

Livechat has many great and unique features and facilities available among them I like integration part, I like it allows integration with multiple third party application to run your work smoothly. other part I like is its feedback, clients can give quick feedback, fill up after chat surveys, open tickets, send comments for chat, etc. This is very helpful for upper management and analytical team to analyze how support team is working and what impact they have on their valuable clients.

well, I have not seen any other tool which provides so many features for customer support software. S for my opinion this is the tool with fantastic features and facilities. I am not saying that there is no other tool which can beat it, but I have not seen any other tool which can beat it in context to facilities and features. at least no other in my knowledge is better than this tool.

LiveChat is an online customer service software. You can customize your chat view, you can engage your customers with automatic greetings and personal greetings. Send automatic greetings to customers or prospects when they visit website. It provides facility to integrate with multiple third party apps like google analytics, FB, salesforse, dropbox, wordpress, mailchimp, etc. It is very interesting and complete package for you to implement for your business.

Except for its free trial, I want this software because it is easy to use and their paying method is also easy, I just need to paste a piece of code onto my website and it's ready to go. I also want their tools and feature like for example they have an optional if either you want to show the company logo or don’t, and can add some social media account like facebook.

The price is a little bit high than other software offers this kind of service, also I can’t see the name and email address in my site, it would be great if they add some tools to see it. Except for that I don’t see issues and bugs to its apps.

Livechat is good and reliable regarding to how they handle calls and questions, I say I will give this a score 8 out of 10. This is good for people like me who have bad accents or bad line, they will take care your chat and calls so you will get rextra time to the other jobs.

The Live Chat Inc module is so easy to embed in any website. I did alot of research and actually paid to try other programs as well and nothing came close to the simplicity of Live Chat, inc. The mobile apps work every time, and in our company we can't afford to miss a connection with a client who needs support. We trust Live Chat, Inc and have been using them for a few years without issues.

I do not like the way that we personally have it setup, but i do not think that's an issue with the software, I think it is just the way that our company has set it up. Instead of each associate having a log in so the customer knows who they are speaking with it is just a generic "Customer Service" log in.

I like how you not only get a pop up when you are chatted back, but there is also a pinging sound that notifies you of a chat if you are multi tasking on your computer. The windows are the perfect size to hold a conversation, without it being too intrusive on your computer.

This is you can say a customer service software where customer can have live chat with the employers or the management of the organization. Its a tool that develops the CRM data as when a customer give a call for chat its all insights can be covered easily by asking him the details. This is passive way to have more positive relationship building by satisfying the customer.

LiveChat provides the opportunity to the user to leave the comments or to write about the good features, customer may ask the usage of the products from the employees of the enterprise by having a close chat. This is good but expensive for the organizations and not as reliable as it should be. Can create sudden loss of chat during working may be because of load of chats.

Live chat to the employees of the company is a smart feature that is not provided by all software. LiveChat is activity to have CRM by answering the question to the users in a smart way and have the data of the customer for further relationship. Organizations never want to loss the relationship as they have to sale their product to the same customer. Customer can give feedback of the product by having live chats or the complaints too.

Live Chat is easy to use and easy to embed code onto your website and it is ready to use. It shows your company's logo and also photo of operator, its optional. Also you can add your social media accounts. It Provides ease of having chat with customers.Administrator access is also Great.

The interface is very large, it would be better to have a version that can be adjusted at side of the screen. Also it is bit expensive, if you have bigger staff then its a lot expensive. Also its time constraint of five minutes lacks in its quality. other than these it is the best option to have on your website.

Live just works really well and is fun to use. A one good feature that apart it from their competition is the new ticketing system. Offline messages go directly into this channel and can be handled more easily by your team.Just use it, its of great help to your business no matter what you are selling or doing, whether it is technical support or it sales lead generation.

LiveChat is working really well and is very easy to use. A feature that gives them a big advantage compared to their competitors, is the new ticketing system. Offline messages can be send directly into this channel and can be handled easily. You can give them different statuses like open, pending or solved. That way everybody can follow each case. Show your company's logo and a photo of the operator if you wish. Additionally, you can add your social media accounts. The LiveChat agent console uses instant messengers and have a nice and clean interface. They have a very friendly support, which will answer all the questions you might have.

It is a bit confusing that all settings is accessible via icon in top right corner. The same goes with personal settings, any notifications and status of an agent. No files Library is availeble as far as I can see. It should be possible to search through an archive to find earlier conversations with clients..

This product is ease to use and manage. Especially when you compare with other website platforms. Livechat is very consistent, no downtime and works whenever you need it. Many customers prefer this way of comunication with a business, that way they are not forced to pick up the phone or waiting for an email reply. It's smartphone app will enable you to use it, even when you're not in the office or at a PC or laptop.

LiveChat is a a top rated company because users are very happy with the results of the customer service software. If you have trouble using the system the customer support team is very helpful by walking customers through the process to help them learn how to navigate through the program.

Not many negative comments are made about LiveChat. Customers find the system easy to use and helpful. Some people like the platform before the last updates, but that could be because of comfort issue and resistant to change. Overall, customers seem to love this program and find it very useful.

Overall, if a client needs customer service software LiveChat is recommended. This top rated company seems to make clients happy and satisfied. The program works very well and not many negative issues are associated with LiveChat. A free trial is offered for customers to try the program, which gives clients a chance to test out the software.

LiveChat has a very nice and straightforward user interface that works the way it should. A lot of settings are available, you can define a period of time with no activity after which the platform switches to the offline module. It's a useful tool for team work and the member of the team can chat with each other in case of any issue or emergency. The support group is great.

I've been using LiveChat for quite a long time and I can't say there is anything I do not like about this platform. I think the app is convenient to use, the programming is excellent as well as the program's quality and performance. Over the 3 years of my user experience, I've witnessed much overall improvement in the software and a lot of useful additions to its functionality.

LiveChat is a help desk and online chat program of premium quality for businesses of any scale. The program's main goal is to help you increase your sales online by improving customers' happiness with your services. LiveChat provides an excellent way to get feedback from your online clients as there are more people who would rather start chatting immediately than make a phone call or send an email in case of any question. Besides, it's been very helpful to transfer chats between our employees and departments. The software is easy to use and maintain if compared to its competitors. LiveChat's performance has been excellent throughout our experience and we highly recommend this software.