Best Customer Satisfaction Software

BASED ON CLIENT REVIEWS

Unbiased. Community Driven. Transparent.
Rank Product Name CROWD
SCORE
REVIEW
STATUS
VERIFIED IDEAL FOR Starting Price Customer Feedback Reporting and Analytics Email Survey Manager Complaint Tracking Remote Access Capability MORE
INFO
1

GETSATISFACTION

Unverified.
No Client Reviews.
59.0

4 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

GetSatisfaction

1150 Bryant St,
San Francisco, California
GetSatisfaction Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of GetSatisfaction. To learn more about us and manage and complete your brand description, please click here.

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2

FLORISTWARE

Unverified.
No Client Reviews.
55.4

2 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

FloristWare

19C Trolley Square,
Wilmington, DE
FloristWare is a powerful, affordable and easy-to-use POS/CRM software package for retail florists. We help them increase sales, improve customer satisfaction & loyalty while saving time and money. FloristWare includes powerful marketing, production and shop management f..

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3

123CONTACTFORM

Unverified.
No Client Reviews.
55.3

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

123ContactForm

Str. Republicii, nr. 9, et. 3, ap. 310,
Timisoara, Alabama
123ContactForm Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of 123ContactForm. To learn more about us and manage and complete your brand description, please click here.

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4

CLICKDESK

Unverified.
No Client Reviews.
52.9

7 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

ClickDesk

35, 440 N Wolfe Road,
Sunnyvale, California
ClickDesk Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of ClickDesk. To learn more about us and manage and complete your brand description, please click here.

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5

ZOPIM

Unverified.
No Client Reviews.
52.7

8 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Zopim


Singapore, Central Region
Zopim Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Zopim. To learn more about us and manage and complete your brand description, please click here.

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6

TECHVALIDATE

Unverified.
No Client Reviews.
52.2

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

TechValidate

5900 Hollis Street, Suite S,
Emeryville, California
TechValidate Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of TechValidate. To learn more about us and manage and complete your brand description, please click here.

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7

TOONIMO

Unverified.
No Client Reviews.
51.4

1 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Toonimo

228 Park Avenue,
New York, New York
Toonimo Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Toonimo. To learn more about us and manage and complete your brand description, please click here.

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8

ZOHO SURVEY

Unverified.
No Client Reviews.
49.1

1 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Low

Zoho Survey

4141 Hacienda Drive,
Pleasanton, California
Zoho Survey is an easy-to-use, cloud-based survey and questionnaire creation software for businesses of all sizes. It is a go-to platform for seamless data collection and experience management. Whether you’re improving customer experiences, engaging employees, or conducting market r..

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9

HAPPYFOX

Unverified.
No Client Reviews.
48.6

2 Reviews

CrowdReviews.com Unverified Mid-Sized and Enterprises
Business
Low

HappyFox

24, Executive Park, Suite 230,
Irvine, California
HappyFox Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of HappyFox. To learn more about us and manage and complete your brand description, please click here.

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10

ZOHO DISCUSSIONS

Unverified.
No Client Reviews.
48.4

6 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Zoho Discussions

4141 Hacienda Drive,
Pleasanton, California
Zoho Discussions Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Zoho Discussions. To learn more about us and manage and complete your brand description, please click here.

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11

KEY SURVEY

Unverified.
No Client Reviews.
47.6

5 Reviews

CrowdReviews.com Unverified Enterprises
Business
Medium

Key Survey

161 Forbes Road,
Braintree, Massachusetts
Key Survey Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Key Survey. To learn more about us and manage and complete your brand description, please click here.

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12

BEYOND FEEDBACK

Unverified.
No Client Reviews.
45.9

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Beyond Feedback

17806 Ih-10 West, Suite 300,
San Antonio, Texas
Beyond Feedback Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Beyond Feedback. To learn more about us and manage and complete your brand description, please click here.

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13

THE SURVEY SYSTEM

Unverified.
No Client Reviews.
42.7

4 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Medium

The Survey System

15 Lone Oak, Suite 2,
Petaluma, California
The Survey System Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of The Survey System. To learn more about us and manage and complete your brand description, please click here.

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14

CONFIRMIT

Unverified.
No Client Reviews.
41.9

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Confirmit


New York, New York
Confirmit Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Confirmit. To learn more about us and manage and complete your brand description, please click here.

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15

WHATFIX

Unverified.
No Client Reviews.
41.4

1 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Whatfix


Alabama
Whatfix Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Whatfix. To learn more about us and manage and complete your brand description, please click here.

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16

INSTANT INSIGHT

Unverified.
 
41.2

3 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

INSTANT Insight

2 rue Argand,
1211 Geneva 1
We provide actionable feedback to increase employee and customer satisfaction up to 10%, raise service levels and attract new customers thanks to more positive online reviews. Our two real-time solutions “INSTANT Insight for tablets” and “ANYTIME Feedback for mob..

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17

NICEREPLY

Unverified.
No Client Reviews.
41.1

1 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Nicereply

N/A,
N/A, N/A
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) p..

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18

USERVOICE

Unverified.
No Client Reviews.
40.6

5 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Low

UserVoice

121 2nd Street, Floor 4,
San Francisco, California
UserVoice Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of UserVoice. To learn more about us and manage and complete your brand description, please click here.

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19

SPRIDZ.COM

Unverified.
 
36.8

1 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Spridz.com


Spridz.com Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Spridz.com. To learn more about us and manage and complete your brand description, please click here.

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20

CXQUEST

Unverified.
No Client Reviews.
35.7

2 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

CXQuest

2701 South Bayshore Drive, #303,
Miami, Florida
CXQuest Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of CXQuest. To learn more about us and manage and complete your brand description, please click here.

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21

KINESIS SURVEY

Unverified.
No Client Reviews.
35.2

2 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Kinesis Survey

8140 North Mopac Expressway Building One, Suite 120,
Austin, Texas
Kinesis Survey Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Kinesis Survey. To learn more about us and manage and complete your brand description, please click here.

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22

LIVE AGENT HELPDESK

Unverified.
No Reviews.
14.1

0 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Low

Live Agent Helpdesk

616 Corporate Way, Suite 2-3278,
Valley Cottage, New York
LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2025. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. LiveAgent is a..

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23

GAINSIGHT

Unverified.
No Client Reviews.
13.7

0 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Gainsight

1300 Island Drive Suite 103,
Redwood City, California
Gainsight Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Gainsight. To learn more about us and manage and complete your brand description, please click here.

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24

SDL CUSTOMER EXPERIENCE CLOUD

Unverified.
No Reviews.
12.8

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

SDL Customer Experience Cloud

Globe House Clivemont Road,
Maidenhead, N/A
SDL Customer Experience Cloud Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of SDL Customer Experience Cloud. To learn more about us and manage and complete your brand description, please click here.

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25

FULLSTORY

Unverified.
No Reviews.
8.9

0 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Medium

FullStory

120 Ottley Drive NE,
Atlanta, Georgia
FullStory is a digital experience intelligence platform for product development, marketing and customer support and success teams. Serving thousands of software-as-a-service (SaaS) and eCommerce companies worldwide, FullStory provides digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, video-like r..

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26

TOTANGO

Unverified.
No Reviews.
7.8

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Totango


San Mateo, California
Totango Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Totango. To learn more about us and manage and complete your brand description, please click here.

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27

SURECRITIC REVIEWS

Unverified.
No Reviews.
7.4

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

SureCritic Reviews


Seattle, Washington
SureCritic Reviews Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of SureCritic Reviews. To learn more about us and manage and complete your brand description, please click here.

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28

CLIENT HEARTBEAT

Unverified.
No Client Reviews.
6.6

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Client Heartbeat

45 Brandl St,
Eight Mile Plains, QLD
Client Heartbeat Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Client Heartbeat. To learn more about us and manage and complete your brand description, please click here.

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29

TRACKER

Unverified.
No Reviews.
5.8

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Tracker

1700 N Redbud Boulevard, Suite 190,
Mckinney, Texas
Tracker Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Tracker. To learn more about us and manage and complete your brand description, please click here.

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30

SURVEY ANALYTICS SURVEY SUITE

Unverified.
No Reviews.
5.7

0 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Survey Analytics Survey Suite

93 S Jackson Street # 71641,
Seattle, Washington
Survey Analytics Survey Suite Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Survey Analytics Survey Suite. To learn more about us and manage and complete your brand description, please click here.

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31

VOCALREFERENCES

Unverified.
No Client Reviews.
4.6

0 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Medium

VocalReferences

113 Cherry St,
Seattle, WA
VocalReferences is the premium Review & Testimonial tool for your business. The testimonial tool kit includes tools to capture, display, share and promote your testimonials. You can easily collect text or video testimonials and display them together without any extr..

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32

HEEDUSER

Unverified.
No Client Reviews.
3.9

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Heeduser


Bangalore, Karnataka
Heeduser Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Heeduser. To learn more about us and manage and complete your brand description, please click here.

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33

IVIEW

Unverified.
No Reviews.
3.8

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

iView

5800 Explorer Dr 5th Floor,
Mississauga, Ontario
iView Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of iView. To learn more about us and manage and complete your brand description, please click here.

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34

VERIFIED CREDIBLE

Unverified.
No Client Reviews.
3.2

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Verified Credible

8308 Summer Grove Road,
Tampa, Florida
Verified Credible Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Verified Credible. To learn more about us and manage and complete your brand description, please click here.

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35

TIDIO CHAT

Unverified.
No Reviews.
3.2

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Tidio Chat

160 Spear St,
San Francisco, California
Tidio is a powerful, all-in-one customer service platform that enables you to communicate with your customers in seconds, build trust, and boost sales. An easily accessible live chat widget makes your business available 24/7, while AI-powered chatbots engage your cu..

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36

CUSTOMER THERMOMETER

Unverified.
No Reviews.
3.1

0 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Medium

Customer Thermometer

Cressex Business Park, 76 Lincoln Road High Wycombe, Buckinghamshire HP12 3RH United Kingdom,
High Wycombe, N/A
Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers and st..

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37

ENTERPRISE FEEDBACK MANAGEMENT

Unverified.
No Reviews.
3.1

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Enterprise Feedback Management

10235 South Jordan Gateway #500,
South Jordan, Utah
Enterprise Feedback Management Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Enterprise Feedback Management. To learn more about us and manage and complete your brand description, please click here.

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38

SPARKED

Unverified.
No Reviews.
2.9

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Sparked

155 9th Street,
San Francisco, California
Sparked Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Sparked. To learn more about us and manage and complete your brand description, please click here.

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39

CUSTOMERVILLE

Unverified.
No Reviews.
2.8

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Customerville


Customerville Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Customerville. To learn more about us and manage and complete your brand description, please click here.

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40

PREACT

Unverified.
No Reviews.
1.8

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

Preact

290 King Street Suite No. 10,
San Francisco, California
Preact Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Preact. To learn more about us and manage and complete your brand description, please click here.

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41

CLIENTSUCCESS

Unverified.
No Reviews.
1.8

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

ClientSuccess

3300 N Running Creek Way,
Lehi, Utah
ClientSuccess Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of ClientSuccess. To learn more about us and manage and complete your brand description, please click here.

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42

ETOUCHPOINT

Unverified.
No Reviews.
1.5

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

eTouchPoint

3565 7th Avenue,
San Diego, California
eTouchPoint Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of eTouchPoint. To learn more about us and manage and complete your brand description, please click here.

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43

APEX CHAT

Unverified.
No Reviews.
1.3

0 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Low

Apex Chat

5820 Stoneridge Mall Road Suite 350,
Pleasanton, California
ApexChat has been providing live chat conversion software and chat agents for businesses since 2008. We service over 8,000 websites. ApexChat is designed to capture additional leads with zero hiring and training necessary. We offer complete white labeling of ou..

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44

CLOUDCHERRY

Unverified.
No Reviews.
1.1

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

CloudCherry

4695 Chabot Drive, Ste. 200 Pleasanton, CA 94588,
Pleasanton, California
CloudCherry is the definitive Real-Time, Omni-channel CUSTOMER EXPERIENCE MANAGEMENT platform that helps customer-facing brands track, measure & improve Customer Delight – which results in better customer experience, greater customer loyalty and profitability.Leading brands around the world in Retail, B..

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45

SERVICESOURCE

Unverified.
No Reviews.
0.7

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Low

ServiceSource

634 2nd St,
San Francisco, California
ServiceSource Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of ServiceSource. To learn more about us and manage and complete your brand description, please click here.

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46

RANT & RAVE

Unverified.
No Reviews.
0.4

0 Reviews

CrowdReviews.com Unverified Mid-Sized
Business
Medium

Rant & Rave


Coventry, Coventry
Rant & Rave Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Rant & Rave. To learn more about us and manage and complete your brand description, please click here.

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47

ZONKA FEEDBACK

Unverified.
No Reviews.
0.3

0 Reviews

CrowdReviews.com Unverified Enterprises
Business
Low

Zonka Feedback

Plot No. 1, Kehar Singh Estate Saidulajab, Close to Saket Metro Station,
New Delhi, Delhi
Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Customize surveys, get instant alerts, view real-time drill-down reports & res..

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48

CX GROUP

Unverified.
No Client Reviews.
-0.1

0 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

CX Group

2701 South Bayshore Drive, #303,
Miami, Florida
CX Group Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of CX Group. To learn more about us and manage and complete your brand description, please click here.

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49

BLUENOSE

Unverified.
No Reviews.
-0.6

0 Reviews

CrowdReviews.com Unverified Small and Mid-Sized
Business
Low

Bluenose

859 Elizabeth St,
San Francisco, California
Bluenose Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Bluenose. To learn more about us and manage and complete your brand description, please click here.

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50

INTELLIGENTBEE

Unverified.
No Client Reviews.
-1.1

0 Reviews

CrowdReviews.com Unverified Small, Mid-Sized
Business, & Enterprises
Medium

IntelligentBee

str. Grigore Ureche nr. 14,
Iasi, Iasi
IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk, and Trust & Safety. We partner with fast-growing SaaS, Fintech, and E-commerce brands that require reliable, high-quality support without the overhead of building large inter..

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