Heeduser

Heeduser works for the users to build a community of the customers for the future sales. It helps to improve the work quality and takes the contents seriously in the market. Customers are allowed to provide the feedback that can be used further for making the relationship strong between brand and customers. I likeHeeduser as the best feedback system and proper response time .

Heeduser is for the users satisfaction and for customers satisfaction where customers can add the feedback to the users. It does not have any free demonstration so far that is necessary for every type of the user. There is a need to make the software a little bit easy that is also a need of the hour. I have foud the system a bit difficult. Improvements cn alter the situation of the sales and software B2B sales.

Heeduser is reliable software that works for customer experience and it builds a community for all type of customers. I have found it better for me and for others too as the feedback system and direct conversations to the customers increases trust and loyalty and the experienced feedback can help the other customers and they can take it as positive for purchasing the products from the same brand.

HeedUser is a tool to ensure that feedbacks of customers are well managed and organized. We value customer feedbacks thus HeedUser provided us enough resource to ensure that we are getting the work done for our customers satisfaction is possible. This is definitely a great tool that is best used to ensure that we are providing our customers enough satisfaction.

I believe it would be a lot better if they have available training modules online for their users reference. This is truly important for us so we do not need to call their customer service in any cases that we have important issue or information we needed to raise. I hope they could have them available really soon.

This is a tool that is robust enough to ensure that feedbacks of clients are all being given importance. The best part of their service is their 24 hour support team. You do not have to worry if in any cases that you need to contact their customer service team if you have questions about the usage or functionalities of HeedUser.

Heeduser is a tool that I have been looking forward for and the service they provide is wonderful and the customer support team is extremely responsive and they are always available to support you whenever you need them at your disposal. They have a pretty good turnaround time which is great to use.

The tool is great to work with and I do not have a huge think to dislike but the minor thing that worries me a lot is the customization of the user interface which as mentioned before is not a major worry but it is something I would like to see a great change on.

Heeduser allows you to create new surveys with ease and also allows you to make changes to the existing survey with ease and the software has a great user friendly interface but it is still nice to see them work on it to make it much more user friendly than before.

This is AN amazing software I ever had! As a freelancer, this is the best communication tools with the customers. The user-interface and the CRM of the software are easy to understand and to work with. The HEEDUSER definitely can provide a harmonious communication towards your client. Sometimes, poor communication can lead to misunderstanding and poor collaboration with your client. The features are great, functional and useful. Overall, the software will can help you to empower your customers and facilitate the community around to lead a better conversation. The users feedback is very leveraging that can be one of the sources that can be used in the development of the software. The software is very responsive and updated. You can also customize your widget header and footer into CSS program. Amazing!

For me, this is the best and fantastic software available in the market. Though I am still hoping that the manufacturer will be still, continue to upgrade new features, this software is very helpful. The price is all worth it, and the features are great and effective. They just need to improve the availability of their customer service.

The functions and features are great and very useful in communications. I will love to recommend this to the Small & Mid-Sized Business; HEADUSER is best and suited for your business for sure. I have been used this software for about a year; the software helps me a lot on how to m manage my customers.

I like how easy Heeduser is integrated into any website by installing their widget. After that, users have a platform for a community forum to share ideas, ask questions, state problems, and even applaud the qualities, ease of use, or performance of the business’ product or service. I especially like the built-in voting system that identifies what aspect of a product or service should be corrected or incorporated in the next model or version.

As with all shared member communication platforms (i.e., social media, online business or professional forums, online niche or genre meeting places, etc.), competent moderation is necessary at all times. Things can easily get out of hand if just one malevolent troll goes unchecked; or if just one well-meaning, but misinformed member of your business community gives advice that hurts more than helps.

Heeduser enables business owners to build strong communities. This in turn, lays the foundation for community-based help and support that empowers the customers, encourages more feedback and suggestions, and promotes enterprise-wide engagement. The communication and customer self-help within the community reduces actionable support requests, identifies what’s most important to the customers, and provides ideas for improvement and innovations.

If you are a freelancer and you need to communicate better with your customers, do not hesitate to use Heeduser. The software works as a public customer community and lets you get feedback with personal communication with your customers. It has a wide categorization for feedback and for support, which makes for easy management on your part. Great interface too.

Because the whole implementation of this software is like a community, it has all the disadvantages of it, like anonymous comments. It is also a little bit more difficult to manage when you have a lot of customers that need support because you will need some time managing system to answer to everyone.

Overall, Heeduser offers an exceptional user experience especially for freelancers that want to have a more personal communication with their audience and potential customers. It is perfect for both feedback and support for products and services. It gets a little hard and chunky when it has to deal with a lot of support tickets and feedback.

This software helps you empower customers and facilitate community around your brand and business in a number of valuable ways which would ultimately lead to more engagement and better conversions. The software is powered through a simple widget embedded on your website. You can obtain customer feedback directly as well offer instant help within a customer centric community allowing your visitors to share questions, issues and ideas. The community can be left public so previous replies and solutions can help empower future visitors and prospects which helps your brand be as transparent as possible. This also allows your prospects and customers get answers before reaching out to your support team which cuts down on the responses required and the time costs associated with this. It gives your visitors an opportunity to have a better quality presales experience which would lead to better sales conversions as well. It's a great way to leverage the feedback you're given in order to improve your products and services. There is a news feature where you can keep prospects and customer informed of new updates while enabling topics to be tagged and shared across social media channels such as Facebook, Twitter, LinkedIn, Google+. The feedback editor allows for rich content editing as well as videos to be embedded and posts can be categorized, tagged and voted on. As an admin you can control user roles, announcements and news, topic status with access to analytics. You can also customize your widget header and footer and use CSS to adapt the theme to suit your branding, integrate Google Analytics and utilize a single sign on with domain aliasing which is great.

Perhaps there could be more of customer relationship management approach with a bit better user profiling possible to make this more of a sales tool than it currently is. And I believe it would be useful to enable attachments to the widget in order to save time in instances when screenshots or other media is necessary to share between customers and agents.

In terms of what this software sets out to accomplish this software does everything very well and the pricing is very reasonable. In fact, their pricing at thirty five dollars per month which includes unlimited, categories, employees, moderators and agents, news and announcements as well as access with no contracts is outstanding. I believe this company is leaving money on the table with their current pricing plan so it's certainly something to be taken advantage of in your business. This is an easy way to greatly increase engagement of customers and prospects as well as leverage feedback in order to improve your business. In this sense it acts like a market research tool as well. I am impressed with just about everything about it and believe this software deserves more visibility so thought to leave a review about it hoping others will discover it as well.