Callcap

nothing really, management sucks and they take advantage of their customers,... they think everyone's dumb.

upper management, they need training and development. no leadership or direction, and prices are shy high.

out of 10 stars i give them a 2, well maybe 2.5 to be nice - since they did pay me my last check... phew. they have a lot to work on!

Callcap is a cloud-based call recording software. It offers high quality service that will bring a big positive change on your business. The software can work with almost all operating systems. The setup of this software is very easy. You will not spend much of your time on the installation process. This software has an intuitive user interface. A call is recorded exactly as it is. There are no errors in the call recording feature. This software is highly customizable. You will be able to set it according to your own needs. Their customer support service is available. They can be reached through the email. This software is very effective for having customer relationship management. Callcap offers video tutorials that will help you understand how the different features work. With Callcap, you will be able to record calls, manage call numbers and many other things. This software is one of a kind. The customer support service is available 24/7. Whenever you encounter any problem using this software, you can easily contact them for help. Callcap has a free trial version. You can test it and see if the software will meet your needs before going ahead and purchasing it.

This software is sometimes slow especially when other applications are running. This might inconvenience the user. In addition, it may not record many calls at ago.

The overall performance of Callcap is good. This software has been available for a long while and it has always offered good services. If there is anyone looking for a good call recording software, then Callcap is worth giving a try.

Call tracking, call centre option and many other tools are effective for having customer relationship management. I have found this software very effective in all its tools and the best option is the expenses management. As calling is very difficult by using the software and it can reduce that expenses by helping the users. I have found the software very interesting in all its tools and response time of the tools. It creates calls and distribute the calls to the customers for new products and packages that is for marketing of the new products.

Callcap is for the small business only as we can see there are many of the firms from the large scales and medium ones that need to have the software in their management but Callcap is not active for the larger scale. It should be workable for the bigger organizations as we know better bigger organizations with many brands need to have such software for the ease.

Callcap is fair priced software that has many productive tools and it is competitive in the market as well. I have found it nice for making calls and for taking calls of the customers. It does not delay the calls from the users but takes the calls on time and helps to generate user-friendly environment. It is reliable for me and for smaller business only.

Callcap is a software used to record calls, to manage call numbers and other things which can be used to improve your sales business by making your sales representatives better by recording calls, saving them and then using that to train them, as well as to easily manage phone numbers and get better deals and leads for your business which in turn is very useful if you want to be a successful company, as it turns out. Unbelievable, I know! Anyway, the program does all it is supposed to do very nicely. The UI also looks sort of nice. Clean.

It honestly doesn’t have any big problems I could find or know of from any sources. This product just seems to have been made so well that the bugs or any other sorts of problems are either extremely rare or just outright non-existent which is a great accomplishment and deserves respect and recognition, or at the very least a chance from you – a consumer. A chance to prove to you that they are worthy of your money. A chance you can give them by starting a one month free trial which will give you all the necessary information you need to have in order to figure out if this product is for you or not.

As stated before, in both the best thing about it and the worst thing about it, Callcap is a program that is suited to help the businesses with the phone number managing, recording phone calls for more purposes than one, but one of the main purposes is to train your team up through listening to their calls and giving them heads up about what they can improve and how. It is a well made program which also has a one month free trial which you can use to give the program a chance and see if it is good for you or not.

CallCap is a good choice for companies seeking a comprehensive and affordable call recording and tracking software. CallCap can help a lot to increase ROI and boost the marketing efforts. I love how CallCap is easy to use and setup. CallCap call recording software is designed with user-experience in mind since every feature and option is placed in right position.

CallCap call recording software is so easy to learn and your marketers will love using it. CallCap has a great performance and it is running without any noticeable error or issue so I either congratulate the company for their product quality. CallCAp is priced reasonably and competitively, and it can be afforded by many businesses even small ventures.

CallCap call recording software is providing its clients with a good customer and technical support. The staff members from CAllCap are very nice and knowledgeable. CallCap call recording and tracking software can replace many of other competitors' platform because it has insightful metrics and it helps a lot to understand numbers and data.

Callcap provides the reliability to trust them with the data and they offer the option to listen to all of our customer calls, which helps in improving the areas where we lack and suffer a lot. It provides a one month trial and works efficiently with online as well as offline mode.

I've been using Callcap for almost a year and there are occasions where I had certain calls which aren't recorded properly. Apart from that, it works fine and I do realise that fault might be a technical mistake which I have reported to the team so I hope that won't occur in the future. Their pricing might not fit into the budget of small business owners.

Callcap helps me to save my business time from wasting with the marketing calls by blacklisting the numbers. With the trial option anyone can easily figure out the essentials of the tools in achieving their business goals. With its call tracking, the exact ROI is measured so that we could design the strategies to achieve the goals.

Callcap helps us to complete insight into all of our customer's interactions over the phone. We can listen to our customer anywhere at any time. Offline and online feature works so well. They track visitor’s website or print media to phone calls. It improves the sales and provides better lead. This software has better call handling skills. Their staff is highly professional and replies me within a day to solve my problem. They provide us real time alerts with detailed scorecards and notes. The best thing as they give us a chance to use their services for a month without any charges.

The problem sometimes I faced while using their services is that at certain breaks the calls were not recorded properly. The phone tracking software even not works so well. The cost factor always kept in our mind while we choose any software to buy. The cost price of this software is not affordable for small type organizations. Otherwise, I am using this software from few months no other problem yet I faced till now.

Callcap monitor customer experience and sales. They track the phone calls for find out true ROI. Callcap monitors solution and regains control of my business. The scope of this software works in auto-dealers, e-commerce, education, financial services and etc. areas. They worked in the market since 2001. They maintain our local appearance. The control over business phone numbers is also done by them. This software helped my business to complete our goals on the basis of the month. Call recording and call tracking these two features worked so well and improve the sales. They help us to eliminate time-wasting telemarketing calls with number blacklists. So at the end, I will suggest you all that just have a free trial to get more about it.

Callcap is a tool best utilized to offer better lead and improve performance of sales representatives. I am a sales supervisor and I am very strict with quotas and performance. Callcap empowers me to better manage my associates call handling skills. I listen to the calls of my representatives who are not hitting their target for me to coach them to improve their skills.

I do not know if this happens to other users but it actually happened to me thrice I believe, there were certain intervals that calls were not recorded. I do not know if there was an issue on our end or with CallCap, not too big of an issue anyway and it just happened three times and we have been using the tool for years now, but I am hoping error is on our end and not with Callcap.

Callcap has helped my team reach our goals on a monthly basis. For me, the two main strengths of Callcap is my ability to listen to calls made by my weak associated through call recording and secong would be call tracking phone numbers which is essential for us to get good leads. This is really a great tool and totally helped my team reach our goals.

Callcap has been assisting me with phone number purchasing, monitoring and tracking for years already. Callcap staff are very professional and responds usually within a day. I have tried porting all my phone numbers to another provider but reversed this previous transactions because i feel safer in the hands of Callcap.

I do not really have any dislikes using Callcap, their phone tracking software is just flawless. They supports are really friendly and great. I tried requesting demos from other companies and it proved to be just a waste of time. I have been working with Callcap ever since and i have no regrets choosing them.

Callcap is not only a great company but also has a great service to offer. I have known several local businesses who use Callcap to monitor their calls, which in turn, drives an increase in sales and quality of the customer experience so I switched for the better. I would recommend this to anyone.