BotPenguin Product info

Unverified Vendor

COMMUNITY FEEDBACK SCORE

0.00
0 Reviews

RANKINGS & RATINGS

RANK

-6.2
Call Accounting Software

39 / 56
-6.2
Customer Satisfaction Software

79 / 101
-6.2
Customer Experience Software

124 / 178
-6.2
Lead Generation Software

124 / 164
-6.2
Integration Software

136 / 265
-6.2
Live Chat Software

137 / 196

Work for BotPenguin? Manage Profile

Key Facts

Ideal For Small, Mid-Sized Business, & Enterprises
Deployments Cloud
Price Low
Free Trial
Offers Training
Free Version
Support

BotPenguin Alternatives

Velaro
Ellicott City, Maryland
Tagove Live Chat Software
Mountain View, California
ChatSupport
Portland, Oregon
Tekos
SAINT DENIS, France
telbee

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BotPenguin Features

By-Extension Reports
Call Collection Monitoring
Call Duration Data
Call Receiver Logs
Call Tracking
Call Volume Data
Caller Identification Feature
Inbound Reports
Outbound Reports
Talk Time Monitoring
Unattended Calls

360 Degree Employee Feedback
Complaint Tracking
Customer Calls
Customer Feedback
Email Survey Manager
Remote Access Capability
Reporting and Analytics
Win / Loss Reports

Action Monitoring
Customer Categorization
Customer Email Reports
Email Survey Manager
Employee Feedback Management
Reporting and Analytics
Text Analytics
Trend Analytics
User Friendly Dashboard

Extract, Transform and Load (ETL) Technology
Multiple Data Sources Integration
System Metadata Management
User Friendly Dashboard
Web Data Services

Agent Schedule Management
Call Me Feature
Chat Transfer / Routing
Client Offline Form
Collaborative Browsing
Geotargeting Integration
Integrated Customizable Branding
Knowledge Base Management
Persistent Chat Management
Proactive Invitations Management
Shortcut Messages Tools
Task Assignment
Video Communication
Visitor Targeting Management

BotPenguin Integrations

About BotPenguin

BotPenguin, as an all-rounder AI chatbot, manages lead generation, marketing automation, appointment booking, support, & more.

Connect with customers anytime with an omnichannel live chat. Engage them with drip & broadcasts on WhatsApp, Facebook, Instagram, Telegram, etc. Access all conversations in a collective inbox.

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Whitepapers & Case Studies

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