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WhatsApp Automation with Chatbot by Botpenguin to improve eCommerce and customer service experience and push Broadcast advertisements.
WhatsApp is a widely used messaging app with over 1.5 billion active users. eCommerce businesses can use WhatsApp automation with Chatbot by Botpenguin to improve the customer service experience and push broadcast advertisements.
The e-commerce sector will only grow in the coming years, and, to succeed, online sellers need to make the most out of their available opportunities and the technology available to them. Automating certain processes can help retailers ensure they get the best results and increase the customer satisfaction.
Chatbot by Botpenguin can help e-commerce merchants get rid of some aspects of their job that they find boring, freeing up time to concentrate on other aspects of the business.
At times we get lost or confused with customer service and eCommerce process. Whatever is your customer care process, Chatbot by Botpenguin can assist you in improving your customer experience. Bots can guide your customers with help of rich content such as FAQ, e-commerce product details, and tutorials.
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