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LiveChat

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.38
  • 24 Reviews

RANKINGS & RATINGS

RANK
  • 58.8
    Live Chat Software
    1 / 196
  • 61.3
    Customer Service Software
    2 / 529
  • 54.4
    Help Desk Software
    9 / 300
  • 18.9
    Online CRM Software
    15 / 213

ABOUT LiveChat

LiveChat is a provider of premium live chat software with help desk features called LiveChat. LiveChat delivers real-time software and web analytics solutions for sales and support teams. It provides simple communication between e-commerce owners and best prospects on their websites and to make online sales process easier. Over 18,000 companies rely on paid LiveChat in their everyday duties. We believe that every business and its customers require and deserve a quality communication tool. Our goal is to provide it. Try LiveChat for free for 30 days!

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About the Reviewer

Alert

jared cayabyab

Other

Level1Contributor
  • CrowdReviews.com member since Feb 2016
  • NCR - National Capital Region, Philippines

Review Distribution (153)

  • Excellent (54)
  • Very Good (97)
  • Average (2)
  • Poor (0)
  • Terrible (0)
153Reviews
32Helpful votes
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jared cayabyab

Other
  • Level 1 Contributor
  • Point 153 reviews
  • Thumb 32 helpful votes
Contact Reviewer

Chat Live!

Reviewed on March 2, 2024

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using LiveChat?

Except for its free trial, I want this software because it is easy to use and their paying method is also easy, I just need to paste a piece of code onto my website and it's ready to go. I also want their tools and feature like for example they have an optional if either you want to show the company logo or don’t, and can add some social media account like facebook.

What would you change about your experience with LiveChat?

The price is a little bit high than other software offers this kind of service, also I can’t see the name and email address in my site, it would be great if they add some tools to see it. Except for that I don’t see issues and bugs to its apps.

Overall Feedback

Livechat is good and reliable regarding to how they handle calls and questions, I say I will give this a score 8 out of 10. This is good for people like me who have bad accents or bad line, they will take care your chat and calls so you will get rextra time to the other jobs.

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