• Register Your Business
  • Sign In
  • How Do We Rank
  •  
    •   Argentina
    •   Australia
    •   Bangladesh
    •   Belarus
    •   Belgium
    •   Brazil
    •   Bulgaria
    •   Canada
    •   China
    •   Costa Rica
    •   Egypt
    •   France
    •   Germany
    •   Hong Kong
    •   India
    •   Indonesia
    •   Ireland
    •   Israel
    •   Italy
    •   Japan
    •   Kenya
    •   Kuwait
    •   Malaysia
    •   Mexico
    •   Netherlands
    •   New Zealand
    •   Nigeria
    •   Pakistan
    •   Philippines
    •   Poland
    •   Qatar
    •   Romania
    •   Russia
    •   Saudi Arabia
    •   Singapore
    •   South Africa
    •   Spain
    •   Sri Lanka
    •   Sweden
    •   Switzerland
    •   Thailand
    •   Turkey
    •   UAE
    •   Ukraine
    •   United Kingdom
    •   United States
Welcome to CrowdReviews.com

Search for a Category or Company

Best companies in
Home Reviews on LiveChat LiveChat good tool for customer relationship...
CrowdReviews.com Unverified

LiveChat

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.38
  • 24 Reviews

RANKINGS & RATINGS

RANK
  • 58.8
    Live Chat Software
    1 / 196
  • 61.3
    Customer Service Software
    2 / 529
  • 54.4
    Help Desk Software
    9 / 300
  • 18.9
    Online CRM Software
    15 / 213

ABOUT LiveChat

LiveChat is a provider of premium live chat software with help desk features called LiveChat. LiveChat delivers real-time software and web analytics solutions for sales and support teams. It provides simple communication between e-commerce owners and best prospects on their websites and to make online sales process easier. Over 18,000 companies rely on paid LiveChat in their everyday duties. We believe that every business and its customers require and deserve a quality communication tool. Our goal is to provide it. Try LiveChat for free for 30 days!

Work for LiveChat? Manage Profile
Invite your clients to leave reviews
  • Reviews
  • Product Info
  • Pricing
  • Competitors & Ratings
  • Faqs
  • Company Info

About the Reviewer

Alert

Navjot Vashist(Freelance SEO/SMM)

Other

Level1Contributor
  • CrowdReviews.com member since Feb 2016
  • Chandigarh Area, India

Review Distribution (42)

  • Excellent (7)
  • Very Good (35)
  • Average (0)
  • Poor (0)
  • Terrible (0)
42Reviews
6Helpful votes
Message
Full Profile

Navjot SEO/SMM)

Other
  • Level 1 Contributor
  • Point 42 reviews
  • Thumb 6 helpful votes
Contact Reviewer

LiveChat good tool for customer relationship...

Reviewed on February 24, 2024

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using LiveChat?

Live Chat is easy to use and easy to embed code onto your website and it is ready to use. It shows your company's logo and also photo of operator, its optional. Also you can add your social media accounts. It Provides ease of having chat with customers.Administrator access is also Great.

What would you change about your experience with LiveChat?

The interface is very large, it would be better to have a version that can be adjusted at side of the screen. Also it is bit expensive, if you have bigger staff then its a lot expensive. Also its time constraint of five minutes lacks in its quality. other than these it is the best option to have on your website.

Overall Feedback

Live just works really well and is fun to use. A one good feature that apart it from their competition is the new ticketing system. Offline messages go directly into this channel and can be handled more easily by your team.Just use it, its of great help to your business no matter what you are selling or doing, whether it is technical support or it sales lead generation.

View other reviews and rankings of
Best Customer Service Software

Our rankings are completely independent, transparent, and community driven; they are based on user reviews and client sentiment. These companies had to earn their way up and didn't just pay their way up.
View Latest Rankings
loading

Have a comment, question, or want to share something with us?

Feedback or Questions?
Submit Feedback to CrowdReviews.com

 

 

 

 
Report a Concern
Report a Concern to CrowdReviews.com

 

 

 

 
Support Helpdesk
800-874-2458
Priority Business Support
priority@crowdreviews.com
About
  • About CrowdReviews
  • Newsroom
  • Partners
  • Conferences & Events
  • Scholarship Program
  • Investor Relations
  • Contact Us
FAQs
  • How Do We Rank
  • Who Do We Rank
  • Why Do We Rank
  • How Do We Make Money
  • How We Are Transparent
  • Algorithm Updates
  • Help & Support
Resources
  • Register Your Business
  • Claim Your Profile
  • Submit A Review
  • Download Badge
  • Directory
  • Our Blog
  • Verify Your Business
Coverage Areas
  • Services for Businesses
  • Services for Consumers
  • Software
STAY IN TOUCH
CrowdReviews.com Twitter CrowdReviews.com Facebook CrowdReviews.com LinkedIn CrowdReviews.com Instagram

Subscribe to our newsletter.

©2026 CROWDREVIEWS.COM, LLC. All Rights Reserved.

PRIVACY POLICY TERMS OF USE
Claim a Profile on CrowdReviews.com

ENHANCE YOUR PROFILE

Claim and update your profile to ensure potential customers get the best impression on what you have to offer.
loading Searching for more matching results...
Leave A Review on CrowdReviews.com

YOUR REVIEWS MATTER

CrowdReviews.com relies on user reviews and ratings in order to help buyers find the best products and services for them. We take reviews that are attached to a LinkedIn account much more seriously and consider them as legitimate user reviews.
loading Searching for more matching results...
Sign In CrowdReviews.com
MANAGE YOUR BUSINESS PROFILE

To manage your company profile on CrowdReviews.com, please enter your login credentials below.

By signing in, you agree to CrowdReviews Terms of Use and Privacy Policy. Forgot Password?

Remember your password? Login here.

REGISTER

Sign up your business.

Reviews are a big part in the buyer decision making process. Get signed up within minutes.

  • Get more customers
  • Get ranked on an even playing field
  • Get leads. Pick up new clients.
  • Get recognized for excellence.

 

 

 

Register As:

loading
loading
loading
loading