CloudCherry is the definitive Real-Time, Omni-channel CUSTOMER EXPERIENCE MANAGEMENT platform that helps customer-facing brands track, measure & improve Customer Delight – which results in better customer experience, greater customer loyalty and profitability.
Leading brands around the world in Retail, Banking, Insurance, Aviation, Hospitality, Healthcare & E-commerce amongst others use CloudCherry today to:
· Understand evolving Customer Expectations
· Track & measure metrics like their Net Promoter Score, Customer Effort Score, Customer Delight score and more
· Get insights in real-time on what Customers love, and more importantly, what you need to fix
· Capture feedback from 17 channels of interaction including Smart Devices, Email, Web, SMS, In-App and more
· Manage CX for the entire organization with a One View Dashboard
· Integrate with existing systems & tools seamlessly
- Argentina
- Australia
- Bangladesh
- Belarus
- Belgium
- Brazil
- Bulgaria
- Canada
- China
- Costa Rica
- Egypt
- France
- Germany
- Hong Kong
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Kenya
- Kuwait
- Malaysia
- Mexico
- Netherlands
- New Zealand
- Nigeria
- Pakistan
- Philippines
- Poland
- Qatar
- Romania
- Russia
- Saudi Arabia
- Singapore
- South Africa
- Spain
- Sri Lanka
- Sweden
- Switzerland
- Thailand
- Turkey
- UAE
- Ukraine
- United Kingdom
- United States