Exotel

Exotel is great cloud-based technology software used widely in the market. The software is helpful when the users get thousands of calls and there is no possibility of missing any call. It is tracking software itself. The best feature of the software is it provides redundancy and flexibility to one in its working. The software is too good, that at a single point of time it can attend multiple calls with neither a chance of missing even a one call. It is the simple and easy type of software.

The only drawback lies in this software is that the user can discuss the issues with them on the same number and time if in case they dial back there is less possibility for the call that it can be land on the same number or not. So this can become difficult for the users to remember all the problems at the same time with their resolutions as well. The software is suitable for small and mid - sized firms. The free trial version option does not offer by the software to check its pre-working. Also more chances of disconnecting of the calls as being software operated at a global level.

Overall, the software is best as compared to other cloud-based technology products. The software is helpful for tracking the number of calls at the same time with no chance of missing any call. Also, the organization members are provided with the same numbers so that they do not miss calls and also the dialers has not to stay in the longer queue. The software is designed with the large and user-friendly interface. The software is completely filled with lots of features and tools for the users to take a lot of benefits.