CallTrackingMetrics

The best part of the CallTrackingMetrics is the customer service and the quality of the service. Whenever I had a question the customer service team answered every question. They were very patient ensuring I understood by walking me through every step. The quality of the software was beyond what was expected. When transferring from our old software the transition was very easy. The customer service team was there for me every step of the way. Calltrackingmetrics is a essential software that tracks the customers of a company. In addition, to tracking the customers the software also helps track sales campaigns and advertisements. The service helps to find the beset strategies for your company. The user-friendly software is truly the best. I would highly recommend CallTrackingMetrics to any. CallTrackingmMetrics is worth every cent.

Not much exists that needs improvement with this product. The customer service is amazing and the software works fantastic. The user-friendly software is truly amazing. The only improvement I can suggest is to make the set up easier. The customer service is amazing and walks you through every step, but if the instructions and the set up was easier maybe people would not need to rely on the customer service so much to set up the software.

I would highly recommend CallTrackingMetrics to anyone who may need this service. The software works amazing and works precisely they way it is suppose to work. The customer service team treats the clients amazingly. They are friendly and explain everything very well. The price is reasonable for what the product offers. This product will improve a company and improve how a company works.

Our company started using CallTrackingMetrics recently with our e-commerce company, and we were very impressed with the results. We felt that the price we paid was well worth the quality and service that we received in return. Their customer service is beyond what we expected. They responded quickly to all of our questions and were very knowledgeable about everything we asked about. There were a few snags that I hit in the beginning while trying to learn how to optimize the program for our company's unique needs, and they offered professional and friendly assistance every step of the way. You may find some cheaper options in regards to call tracking software, but based on our personal experience and the market research I did before using their services, no one else has this level of quality for a lower price than CTM. Our previous call tracking software did not have anywhere near as many features as CTM. We are able to accomplish things now that we couldn't before and the information we receive is far more detailed. And since the interface is so much easier to use, we have been able to improve our efficiency significantly. The main dashboard allows us to easily set up schedules and sales queues so we can control our marketing expenditures. It was an easy transition moving from our old system to this one, which was a big point of satisfaction for us. Moving to a new system can cause delays and stress, but this went very smoothly.

For the most part everything works very well, and anytime we ran into a problem or question their customer service representatives were happy to help with it. However, it would be nice to have the option to customize the agency dashboard a little more so I could segment and arrange information a little differently. This would slightly improve the user friendly aspect and we could tailor it even further for our specific needs, but even as is the system works very well for us.

I would highly recommend CTM to anyone who can benefit from this type of service. It does exactly what it's supposed to do, they treat their clients extremely well, and the price is very reasonable considering the quality we're getting in return. Our company has improved efficiency and lowered our monthly costs by using this system.

Calltrackingmetrics is one of the important software that benefits in tracking the customers of a company. This software helps the web-based companies in measuring their advertisement campaigns and the sales strategies. It helps them in knowing that which one is carrying out the best and which one requires more improvement. This also assists in recording the calls from clients and preparing data based on the customer’s feedback on the products. It aids in the development of the company’s trade also. It is a user-friendly software that can be easily used by a person.

The worst part about using the CallTrackingMetrics is that it does not include the sales force into its basic service plan. This incorporation is only possible in the premium service plan at present. The improvement in the search features of the software is also required. Similarly, the set up shall be made more comprehensible as it does not recognize a few area codes numbers. Moreover, the customer support service of the CallTrackingMetrics is also problematic as the service provider or the salesman do not immediately answered to the calls that cause a problem for the client.

It is very easy to operate and use this software. The customers can easily access their respective dashboard and MIS reports which are of great importance. The customer care service response is little slow but very supportive, cooperative and approachable. They are willing to provide service to customers and to resolve their issues. This is one of the reliable tools used to track and monitor all critical sources. It is latest advancement tool available at an economical rate in the market as compared to other existing call tracking options. It helps us to determine from where the traffic is coming and subsequently analyse the marketing stations working more efficiently for customers. In short, people will get value for money.

Calltrackingmetrics is one of the important software that benefits in tracking the customers of a company. This software helps the web-based companies in measuring their advertisement campaigns and the sales strategies. It helps them in knowing that which one is carrying out the best and which one requires more improvement. This also assists in recording the calls from clients and preparing data based on the customer’s feedback on the products. It aids in the development of the company’s trade also. It is a user-friendly software that can be easily used by a person.

The worst part about using the CallTrackingMetrics is that it does not include the sales force into its basic service plan. This incorporation is only possible in the premium service plan at present. The improvement in the search features of the software is also required. Similarly, the set up shall be made more comprehensible as it does not recognize a few area codes numbers. Moreover, the customer support service of the CallTrackingMetrics is also problematic as the service provider or the salesman do not immediately answered to the calls that cause a problem for the client.

It is very easy to operate and use this software. The customers can easily access their respective dashboard and MIS reports which are of great importance. The customer care service response is little slow but very supportive, cooperative and approachable. They are willing to provide service to customers and to resolve their issues. This is one of the reliable tools used to track and monitor all critical sources. It is latest advancement tool available at an economical rate in the market as compared to other existing call tracking options. It helps us to determine from where the traffic is coming and subsequently analyse the marketing stations working more efficiently for customers. In short, people will get value for money.

From the minute you enter their website, you stumble upon a beautifully designed place where everything's dedicated to you, the user. As the software CallTrackingMetrics offer is absolutely perfect for all smaller businesses and companies, I really don't see anything negative about this really handy service. Your company can only change for the better with CallTrackingMetrics, and an abundance of other clients have already confirmed it! I like the amount of detail and the simplicity of the reports you get while running their software, and another thing I absolutely love is that I have never had an issue with calls in any way. As soon as you enter your dashboard, you can clearly see just how beautiful things are - the design is very modern, while everything runs smoothly. I think there's a screenshot of the dashboard itself somewhere on their website, so if you find it, you can see it for yourself. I am always a big fan of well-designed webpages!

It's not like I have a bad thought about how they do this business, but to me, it's just that the trial version of their tool has almost nothing good to offer, once you read through their web presentation. The most basic concept of the 'trial' feature is to get everyone interested in becoming their user is to experience some of the best things each piece of software can offer, and CallTrackingMetrics is certainly one of those pieces of software. Also, when I was interested in seeing what exactly their services are really about, they lacked clearer information - useful for new users and those who have nothing to do with call tracking, to be more specific.

I'd like to give a piece of advice to all potential users of their service - consider CallTrackingMetrics a clever investment, because not only will you experience something totally new, but your business can blossom in every aspect! With the tools they have in store for you and your company, no user was left dissatisfied, including myself! On the other hand, the SalesForce feature is something that really should belong in the Basic membership. It's a bummer, but there are so many more features that cover that one up.

Call Tracking Metrics is an essential software that helps in tracking of customers. For the web-based companies, this software helps in gauging your Ad campaigns and sales policies, and determine the best performing and which ones requires improvement. The software also helps in recording calls from customers, and through that, it is easier to have statistics based on the feedback from these consumers on your products, which aids in the growth of the business. The admirable thing about the software is that you as the owner of the enterprise can access a conservation that your sales agent had with a client and whether the customer later decided to purchase your product or service. Therefore, this can help in knowing the performance rate of your staff, and more specifically, those who are more persuasive, and motivate them.

The major problem that has noted with Call Tracking Metrics is that the Salesforce should be introduced to a basic service plan. The service being offered only on Premium makes it very expensive. The search features for the calls should be improved, as there are some areas that their codes do not show when one wants to identify the caller. The quality of the calls should be improved, as I sometimes notice some delays during the call.

The software is very crucial for tracking calls from customers, and keeping the conversations, which later the data can be used to gauge customer service provision from a business. I have a small business, but Call Tracking Metrics still helps me in improving my Ads services. The support team is very efficient that gives instant help through chats and always online. It is the best app for promoting online marketing campaigns, and therefore, I recommend it to other entrepreneurs who haven’t tried its services.

I am working with BPO organization and we have opted CallTrackingMetrics for our business. I am impressed with the module of this tool. It has rich functionality which made this tool stand out performer in current BPO market. CallTrackingMetics can be use for Call Tracking, as a Website Analytical tool, Performance tool and Pay Per Click Management. So you can enjoy all these functionality under one Umbrella.

Although it is great for Call Tracking but sometime gets stuck when we try to pull large reports. Quality of call recording is not good. However when you look at its price it is cheapest tool among its competitors. So Medium and small business can get benefit from this tool. They have also provided trial version but most of the core features are missing from trial version. This is not good. CallTrackingMetrics should provide full functionality for Trail users.

Overall it is perfect tool for small and medium organization. Training material is also available for new clients. Customer Support is excellent. They always work on customers suggestion. Integration with Third Party tools are excellent. You can integrate CallTrackingMetrics with Gmail and Hotmail as well. You can also record Client incoming and out coming calls. I am highly recommend this tool to BPO organizations.

Call Tracking Metrics is useful to get information about your Ad campaigns and sales strategies. You can come to know that which Ad campaign work well and which is not working for your business. You can see the statistics about leads and calls you get and also get information from which Ad campaign you get this particular lead or sale. You can have real time data and come to know whether your customer or prospect have picked your service or buy your product when they were in call conversation with one of your sales agent. Thus you can also come to know who is more productive from your team members.

It is not bad but it is also not best. There are room to improvements. I am sure they will make improvements very soon. As they have potential. One thing I always look for is price, when something is not free and you pay for it, it is but obvious you expect much more from it. But I always believe that no matter how great and best your product is, it must cost efficient. I dont find it cost efficient.

Call Tracking Metrics provides you very helpful features to attend your calls smartly and make best out of it like other call analytic softwares. It allows you to tag your calls and also allows you to make quick notes during calls. Through this software you can track call volume per advertisement channel. It has simple call log interface. If you can afford the price it is surely useful product for call analytic and tracking.

Call Tracking Metrics offers some excellent features like generating reports with their visual charts makes a better impact with the customers. Since I reley on the CallTracking Metrics for measuring ROI. And we do have some complex programs which needs assistance from the Call Tracking Metrics backend which is supported too.

Call Tracking Metrics makes it hard to generate the data reports while they doesn't show any diffences with the active and inactive agents in the calling. Some may feel its pricing aren't matching with their features but if they try several other similar software they may change their opinion. There isn' anything negative points to say about the Call Tracking Metrics.

Spending an extra few dollars on measuring my staffs performance and proving to my clients are worthy investment for any business. Its like self rewarding and taking care of those who works and suffers for the our business. And we can be with the customers heart if we prove them that they made a right choice of choosing us.

With its name CallTrackingMetrics, It’s about tracking calls. This software is very useful to the most web based company because of the ability to track calls with the costumer. With that you can always know which ads are leading to phone calls and to be able to calls back customer who is always connected on you quickly. And permits us to record phone conversation and monitor calls. That we you know which agents are working well. And which advertising company is great in performing and dealing with customers. And the most visited one. It enhances the phone calls services. And to be able to track which are on top. And everything about this CallTrackingMetrics is great. The performance level of the phone calls provided is much good, the conversation recording, calls tracking and also providing well detailed information.

It is good if its price more less. There are any other services offers cheaper. And also there are few moment that is difficult to find numbers. Also wants to make the particular records and reports sends automatically to comma separated values into platform that there’s no need to email it. But that’s fine, the good performance are high level than the worst one.

It is one of the best Call Tracking software. A very user friendly, Quick to response phone calls, able to monitor marketing campaign and record conversations. It Is very effective for businesses out there that who wants to always track every movement of the business. You must try this software, Very effective!