What was the best part about using Sprout Social?
Businesses can manage social media engagement through SproutSocial software. Three main functions: publishing, engagement and analytics through which Sproutsocial enables social communication with their customers and prospects. SproutSocial offers integration with Twitter, Facebook, LinkedIn, Instagram, Google+, Zendesk and UserVoice. It is one stop solution to handle and operate your social media activities.
What would you change about your experience with Sprout Social?
Sprout Social provides really nice reports and statistics, It would be nice if they include LinkedIn in to their reports as it provides reports for FB, SproutSocial should also provide report for LinkedIn, It will be very helpful B2B to sales team. It is bit expensive than other few other social media management softwares like Hootsuite. Apart from this two, I found it very nice and easy to use software.
Overall Feedback
SproutSocial provides various features like social media management, social customer services, and social media marketing. Through this software you can publish your stories and post to social media and increase your engagement with people around your region or globe and it provides analytic based on the interaction and engagement you have with people. I like the reporting feature most, it provides various detailed reports like engagement report, Group report, team report, FB reports or other social channel report, Trends reports and comparisons.