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SnapCall

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Key Facts

  • Ideal For Small, Mid-Sized Business, & Enterprises
  • Deployments Cloud
  • Price Low
  • Free Trial
  • Offers Training
  • Free Version
  • Support

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SnapCall Features

  • Check 360 Degree Employee Feedback
  • Check Complaint Tracking
  • Check Customer Calls
  • Check Customer Feedback
  • Check Email Survey Manager
  • Check Remote Access Capability
  • Check Reporting and Analytics
  • Check Win / Loss Reports
  • Check Action Monitoring
  • Check Customer Categorization
  • Check Customer Email Reports
  • Check Email Survey Manager
  • Check Employee Feedback Management
  • Check Reporting and Analytics
  • Check Text Analytics
  • Check Trend Analytics
  • Check User Friendly Dashboard
  • Check Catalog Management System
  • Check Customer Account Management
  • Check Customer Loyalty Program
  • Check Email Marketing Management
  • Check Inventory Management Solutions
  • Check Multi Store Management Tools
  • Check Order Manager
  • Check Product Configuration
  • Check Promotions / Advertising Management
  • Check Returns / Refunds Management
  • Check Sales Channels
  • Check Search Engine Optimization (SEO) Management
  • Check Shopping Cart Manager
  • Check Alerts and Escalation Monitoring
  • Check Appointment / Schedule Management
  • Check Automated Customer Alerts
  • Check Automated Routing Tool
  • Check Client Database
  • Check Complaint Tracking
  • Check Contract Management System
  • Check Customer Experience Monitoring
  • Check Customer Support
  • Check Integrated Live Chat
  • Check Issue Ticketing
  • Check Knowledge Base Management
  • Check Known Issue Tracker
  • Check Queue Management
  • Check Self Service Help Portal
  • Check Surveys and Feedback Analytics
  • Check Work Order System

About SnapCall

SnapCall is the first video call solution enabling a fully digital omnichannel experience inside the chat to boost sales conversion and deliver an exceptional customer experience.

The SnapCall app is available for all agents using Zendesk, LiveChat, Kustomer and Intercom, and offers unlimited video calls worldwide using your internet connection.

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