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Thirdlane

COMMUNITY FEEDBACK SCORE

5.00

12 Reviews

Unverified Vendor

CrowdReviews.com Unverified

Thirdlane

Unverified Vendor

COMMUNITY FEEDBACK SCORE

5.00
12 Reviews

RANKINGS & RATINGS

RANK

37.3
Telephony Software

4 / 112

ABOUT Thirdlane

Thirdlane offers a comprehensive and versatile UC platform that caters to the diverse needs of businesses, MSPs and resellers. Key products include Thirdlane Multi Tenant PBX, Thirdlane Business Phone System, and the Thirdlane Connect App. With features such as VoIP, conferencing, screen sharing, IP telephony, and more, Thirdlane provides a customizable solution that can be deployed in the cloud or on-premises.

Thirdlane's Multi Tenant PBX and Business Phone System are enriched with Thirdlane Connect App, featuring a comprehensive set of tools such as voice and video calls, conferencing, chat, SMS, screen sharing, and smooth integration with CRM systems.

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Most helpful positive review

8 people found the following review helpful

Key part of our business.

By Anonymous on October 8, 2022

Thirdlane is user-friendly and does the job well.. more

Most helpful critical review

There are no negative reviews on Thirdlane.

REVIEWS 12
POSITIVE 100% 12 Reviews
NEGATIVE 0% 0 Reviews
NEUTRAL 0% 0 Reviews

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Anonymous

Client

REPLY TO REVIEW

Positive Review

Professional Assessment of Thirdlane's Multi Tenant PBX and Connect App

Reviewed on January 22, 2024

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Organic - Unincentivized.

Used FOR: Telephony Software in 2019

What was the best part about using Thirdlane?

Thirdlane's combination of Multi Tenant PBX and Connect excels in handling complex, multi-client communication environments. The unified platform for voice, messaging, and video conferencing is notably efficient, offering streamlined operations for busy teams.

What would you change about your experience with Thirdlane?

The setup process can be technically demanding, potentially daunting for users without a strong IT background. The interface, while functional, could benefit from a modern, user-friendly redesign.

Overall Feedback

For enterprises and businesses managing multiple communication channels, Thirdlane's solution is highly effective. It might be a bit extensive for smaller businesses, but for larger organizations or service providers, it offers a comprehensive and powerful communication management system.

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Alex E.

Alex E.

Thanks for your review. It's great to hear that our Multi Tenant PBX and Connect system is serving your team well. We appreciate your honesty about the setup and interface – we're on it. Your insight is key to making our solutions better for businesses of all sizes.

Anonymous

Client

REPLY TO REVIEW

Positive Review

Top choice

Reviewed on November 27, 2023

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Organic - Unincentivized.

Used FOR: Telephony Software in 2021

What was the best part about using Thirdlane?

Reliable with lots of features, cost-effective, good quality overall

What would you change about your experience with Thirdlane?

Maybe a bit complicated for beginners but it's nor a big problem

Overall Feedback

Thirdlane Multi Tenant is a top choice for businesses looking to solid communication solutions to their clients. Great margins for MSPs.

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Alex E.

Alex E.

Thank you for your valuable feedback on Thirdlane Multi Tenant. We take pride in being a go-to provider of communication solutions for businesses, and we strive to deliver exceptional value for our MSP partners. Thanks for the constructive feedback!

Anonymous

Client

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Positive Review

The seamless experience of top-notch communication system

Reviewed on November 13, 2023

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Organic - Unincentivized.

Used FOR: Telephony Software in 2020

What was the best part about using Thirdlane?

The scalability of Thirdlane allowed our business to effortlessly grow, adapting to our evolving needs without any hassle.

What would you change about your experience with Thirdlane?

Everything works fine with no hassle

Overall Feedback

The scalability of Thirdlane allowed our business to effortlessly grow, adapting to our evolving needs without any hassle. The reliability of the service ensured uninterrupted communication, providing a robust platform for our daily operations. The feature-rich nature of Thirdlane's product/services was impressive, offering a comprehensive set of tools that empowered our team to collaborate efficiently.

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Alex E.

Alex E.

Thank you for the positive feedback about Thirdlane. Scalability and reliability are top priorities, so it's gratifying to know the service reliably supported your daily operations. Years ago, evolving phone systems often required tradeoffs or compromises. Our goal is to deliver an experience that simply works for you, without hassles getting in the way of your business.Thank you for taking the time to share your experience. Feedback from satisfied customers helps us continuously strengthen our products and services. Please don't hesitate to contact us if any needs arise in the future.

Anonymous

Client

REPLY TO REVIEW

Positive Review

Voip business phone

Reviewed on January 13, 2023

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Organic - Unincentivized.

Used FOR: Telephony Software in 2019

What was the best part about using Thirdlane?

The ability to rebrand helps us stand out. Strong suite of features, particularly Unified Communications. Support team is on point when issues arise.

What would you change about your experience with Thirdlane?

Some of our customers struggle with the initial setup. It's a bit technical to start with.

Overall Feedback

Working with Thirdlane's products as a reseller has its advantages. The rebranding capability and feature range are valuable. While there's a bit of a technical barrier initially, the benefits for our business line-up have been clear.

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Alex E.

Alex E.

Thanks for your thoughts on using Thirdlane. It's good to know that the rebranding and features are working well for you. We take note of the setup issues and are aiming to streamline this. Appreciate your input, it's important for us to keep evolving. Thanks for being with Thirdlane!

Anonymous

Client

REPLY TO REVIEW

Positive Review

A Game-Changer for MSPs

Reviewed on January 4, 2023

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Organic - Unincentivized.

Used FOR: Telephony Software in 2021

What was the best part about using Thirdlane?

Personalized branding with white-label features. Scalable and budget-friendly solution. Competitive pricing adds value to client offerings. Responsive customer support and regular updates. Diverse features, including Unified Communications.

What would you change about your experience with Thirdlane?

Initial learning curve for advanced features.

Overall Feedback

Thirdlane Multi Tenant resets expectations for managed service providers. Its private labeling empowers creation of singular identities, and flexibility plus value make it a leader. Readily available assistance and many abilities strengthen the promise, though complexity requires some studying. In saturated markets, Thirdlane Multi Tenant stays steady and progressive for MSPs in this communication sphere.

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Alex E.

Alex E.

Really appreciate you taking the time to share your detailed thoughts on Thirdlane! It's great to hear that our white-label features, scalability, and pricing are working out for you. We're always working on making our platform user-friendly, so your feedback about the learning curve is super valuable. Thanks for recognizing our efforts in supporting MSPs in the communication field. We're here to help with any learning bumps along the way. Cheers to continued success together!

Anonymous

Client

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Positive Review

Communication That Works

Reviewed on December 7, 2022

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Organic - Unincentivized.

Used FOR: Telephony Software in 2018

What was the best part about using Thirdlane?

Versatile, allowing businesses to tailor the platform to their specific needs. Dependable and delivers high-quality communication experiences. Cost-effective.

What would you change about your experience with Thirdlane?

The setup process can be intricate and may require some technical know-how.

Overall Feedback

Thirdlane is awesome! It's customizable (white label), reliable, and delivers high-quality calls. Setting it up can be a bit of a bear, but the support is on point. Thirdlane is a solid choice for businesses looking to take their communication game to the next level.

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Alex E.

Alex E.

We appreciate your glowing feedback ! While the setup process can be complex, we are dedicated to providing top-notch support. It's gratifying to hear that you consider Thirdlane to be a valuable asset for elevating your business's communication game. Thank you for your kind words and for choosing Thirdlane as your trusted communication partner.

Anonymous

Client

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Positive Review

Robust solution for diverse communication needs.

Reviewed on December 3, 2022

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Organic - Unincentivized.

Used FOR: Telephony Software in 2018

What was the best part about using Thirdlane?

Advanced functionality tailored to business needs.

What would you change about your experience with Thirdlane?

Initial learning curve for beginners.

Overall Feedback

Thirdlane products provide a robust solution for diverse communication needs. The advanced features cater to business requirements, but there's a learning curve for new users. Overall it's a versatile and cost-effective white label solution.

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Alex E.

Alex E.

We're glad you appreciate our products’ versatility and cost-effectiveness. They're designed to fit your communication needs precisely, and the white-label aspect adds to the customization. While there's a bit of a learning curve, the advanced features provide robust functionality for business requirements. Thanks for the feedback!

Anonymous

Client

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Positive Review

Top choice for businesses

Reviewed on November 27, 2022

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Organic - Unincentivized.

Used FOR: Telephony Software in 2020

What was the best part about using Thirdlane?

Reliable with lots of features, cost-effective, good quality overall

What would you change about your experience with Thirdlane?

Maybe a bit complicated for beginners but ir's nor a real problem

Overall Feedback

Thirdlane Multi Tenant is a top choice for businesses looking to solid communication solutions to their clients. Great margins for MSPs.

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Anonymous

Client

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Positive Review

Transforming Business Communication with Ease

Reviewed on November 21, 2022

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Organic - Unincentivized.

Used FOR: Telephony Software in 2020

What was the best part about using Thirdlane?

Affordable, forward-thinking, and trustworthy solution for businesses

What would you change about your experience with Thirdlane?

Overall, a solid start, but with room for improvement

Overall Feedback

As a user, I can confidently say that Thirdlane has significantly improved our day-to-day operations, elevating communication and productivity across the board. The team has found it to be a valuable asset, with various perks and simplicity. Thirdlane is an affordable, forward-thinking, and trustworthy solution for businesses in need of advanced communication and workflow. It offers efficient, adaptable, and cost-effective communication services with timely and supportive assistance. Highly endorse!

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Alex E.

Alex E.

We're delighted to hear that Thirdlane has been a powerful asset for your team. Our goal is to provide affordable and dependable solutions that are customized to the needs of our customers. Your endorsement is a huge honor, and we look forward to continuing to exceed your expectations.

Anonymous

Client

REPLY TO REVIEW

Positive Review

When it comes to long-distance team communication, Thirdlane's Business Phone System is the superhero

Reviewed on November 1, 2022

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Organic - Unincentivized.

Used FOR: Telephony Software in 2020

What was the best part about using Thirdlane?

The best part about using Thirdlane, hands down, is the flexibility it offers.

What would you change about your experience with Thirdlane?

More detailed feature documentation ... maybe

Overall Feedback

When it comes to long-distance team communication, Thirdlane's Business Phone System is the superhero that swoops in to save the day. With its cloud-based setup, provisioning phones for new hires is a walk in the park, and the flexible Connect app lets team members chat, call, and collaborate on whatever device they prefer.

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Alex E.

Alex E.

Your feedback and satisfaction fuel our passion to keep delivering top-notch communication solutions for your expanding business. We're honored to be your reliable partner in growth.

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