NobelBiz Product info

Unverified Vendor

COMMUNITY FEEDBACK SCORE

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RANKINGS & RATINGS

RANK

-3.2
Call Center Software

178 / 304
-3.2
Help Desk Software

193 / 300
-3.2
Customer Service Software

383 / 529

Work for NobelBiz? Manage Profile

Key Facts

Ideal For Mid-Sized and Enterprises Business
Deployments Cloud
Price Medium
Free Trial
Offers Training
Free Version
Support

NobelBiz Alternatives

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Bethlehem, Pennsylvania
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NobelBiz Features

Blended Calls
Call Logs
Call Quality Management
Call Recording Tool
Call Routing System
Call Scripts
Campaign Donation Management
Compliance Document Management
Escalation Tracking
Inbound Calls
Integrated Live Chat
Knowledge Base Management
Manual Call Dialer
Outbound Calls
Predictive Auto Dialer
Premise-Based Calls
Progressive Call Dialer
Queue Management
Virtual Call Center Management
Voice Recognition Integration
Workforce Monitoring

Alerts and Escalation Monitoring
Automated Routing Tool
Client Database
Contract Management System
Document Control
EHS Incident Management
Forums Management
Integrated Live Chat
Invoice and Billing Software
ITIL / ITSM Help Desk
Knowledge Base Management
Known Issue Tracker
Product Database
Queue Management
Self Service Help Portal
Surveys and Feedback Analytics
Ticket System Management

Alerts and Escalation Monitoring
Appointment / Schedule Management
Automated Customer Alerts
Automated Routing Tool
Client Database
Complaint Tracking
Contract Management System
Customer Experience Monitoring
Customer Support
Integrated Live Chat
Issue Ticketing
Knowledge Base Management
Known Issue Tracker
Queue Management
Self Service Help Portal
Surveys and Feedback Analytics
Work Order System

NobelBiz Integrations

About NobelBiz

NobelBiz: Pioneers in the CCaaS Sector

With a rich legacy spanning two decades in the CCaaS realm, we empower global contact centers to unlock their fullest efficiency and productivity.

Our unique proposition lies in providing a specialized telecom carrier, tailored specifically for the nuanced needs of call-center traffic. This is complemented by our cutting-edge omnichannel cloud contact center software and an innovative approach to customer service.

In The News

Podcast: How A Call Center Carrier Can Help You Increase Customer Interaction And Reduce Costs
https://telecomreseller.com - July 29, 2020
Agents Vs Robots – Should It Really Be A Fight?
https://www.icmi.com - July 29, 2020

Whitepapers & Case Studies

There are no new whitepapers related to this software on our plaform. If you work for NobelBiz, we recommend you upload whitepapers by managing your profile.