Malcolm! Competitors

Customer self-service made easy.

Use Malcolm! to create an online self-service system that your business can use with your own customers.

Our powerful, flexible and easy to use platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.