Interact Intranet

The best part about using Interactive intranets the program can do everything traditional intranets do and more. Interactive intranets supports all types of communications; for instance, top-down communication, bottom-up communication, and peer-to-peer communication. Also Interactive intranets uses many types of collaboration and content.

The worst part about using Interactive intranets is learning the system. Some extra time may be in need to get use to maneuvering and using the features when the system is first purchased. I advise taking advantage of the free trial to learn and get a good feel of the program.

Overall, Interactive intranets is an excellent collaboration tool that most companies, especially small to medium sized, can benefit from implementing. The features are great and the price is average. Interactive intranets is an excellent tool to save time and allow team members to work together with ease.

The best part to me is that Interact allow some basic information to be taken from our domain controller but this information doesn't write back at all to our controller if the user then updates their information

The Support package we pay for isn't worth the paper it is written on. Best part about support is that you get access to the forum with other interact users that have been conned into their service. this is where you might be able to find someone else who is using interact and together the both of you can struggle though with no help from interact. All service helpdesk calls logged with them go like this: Call logged > Fault slightly looked at by someone who really doesn't understand what they are talking about > Gets given to someone who thinks they understand but only gets little progress before it given to tier 3 > Then you have to wait 3 weeks > then Tier 3 advise they need to send to the engineers for review. I have seen helpdesk calls on interacts forum like this: "Hi Interact, seems as it has been 2 years, fancy having a look at this major problem we logged with you?"

They charge far to much for simple changes (£870 just to change a background colour is a bit much, it was only going from White to Grey!). Great if you don't require: Any support A working end product access to your data etc To be fair though, they are great if you require a headache, they are amazing at giving them.