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COMMUNITY FEEDBACK SCORE

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RANKINGS & RATINGS

RANK
  • 14.1
    Customer Satisfaction Software
    22 / 101
  • 14.1
    Customer Experience Software
    27 / 178
  • 14.1
    Knowledge Management Software
    29 / 242
  • 14.1
    Live Chat Software
    35 / 196
  • 14.1
    Help Desk Software
    56 / 300
  • 14.1
    Customer Service Software
    90 / 529
Work for Live Agent Helpdesk? Manage Profile
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  • Reviews
  • Product Info
  • Pricing
  • Competitors & Ratings
  • Faqs
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Key Facts

  • Ideal For Small, Mid-Sized Business, & Enterprises
  • Deployments Cloud
  • Price Low
  • Free Trial
  • Offers Training
  • Free Version
  • Support

Live Agent Helpdesk Alternatives

  • Jitbit HelpDesk
    Edinbourgh, United Kingdom
  • LiveAgent
    Valley Cottage, New York
  • SmarterTrack
    Phoenix, Arizona
  • SysAid
    Newton, Massachusetts
  • Zendesk
    San Francisco, California
Compare Live Agent Helpdesk to ...

Live Agent Helpdesk Features

  • Check 360 Degree Employee Feedback
  • Check Complaint Tracking
  • Check Customer Calls
  • Check Customer Feedback
  • Check Email Survey Manager
  • Check Remote Access Capability
  • Check Reporting and Analytics
  • Check Win / Loss Reports
  • Check Action Monitoring
  • Check Customer Categorization
  • Check Customer Email Reports
  • Check Email Survey Manager
  • Check Employee Feedback Management
  • Check Reporting and Analytics
  • Check Text Analytics
  • Check Trend Analytics
  • Check User Friendly Dashboard
  • Check Brainstorming Management
  • Check Content Administration
  • Check Creator Monitoring
  • Check Data Categorization Feature
  • Check Document Collaboration and Sharing
  • Check Document Control
  • Check Forums
  • Check Frequently Asked Questions (FAQ)
  • Check Full-Text Indexing
  • Check Idea Analysis
  • Check Intuitive Activity Interface
  • Check Investigation Data Management
  • Check Problem Solving Capability
  • Check Project Monitoring
  • Check Self Service Help Portal
  • Check Self-Learning Feature
  • Check Status Monitoring
  • Check Agent Schedule Management
  • Check Call Me Feature
  • Check Chat Transfer / Routing
  • Check Client Offline Form
  • Check Collaborative Browsing
  • Check Geotargeting Integration
  • Check Integrated Customizable Branding
  • Check Knowledge Base Management
  • Check Persistent Chat Management
  • Check Proactive Invitations Management
  • Check Shortcut Messages Tools
  • Check Task Assignment
  • Check Video Communication
  • Check Visitor Targeting Management
  • Check Alerts and Escalation Monitoring
  • Check Automated Routing Tool
  • Check Client Database
  • Check Contract Management System
  • Check Document Control
  • Check EHS Incident Management
  • Check Forums Management
  • Check Integrated Live Chat
  • Check Invoice and Billing Software
  • Check ITIL / ITSM Help Desk
  • Check Knowledge Base Management
  • Check Known Issue Tracker
  • Check Product Database
  • Check Queue Management
  • Check Self Service Help Portal
  • Check Surveys and Feedback Analytics
  • Check Ticket System Management
  • Check Alerts and Escalation Monitoring
  • Check Appointment / Schedule Management
  • Check Automated Customer Alerts
  • Check Automated Routing Tool
  • Check Client Database
  • Check Complaint Tracking
  • Check Contract Management System
  • Check Customer Experience Monitoring
  • Check Customer Support
  • Check Integrated Live Chat
  • Check Issue Ticketing
  • Check Knowledge Base Management
  • Check Known Issue Tracker
  • Check Queue Management
  • Check Self Service Help Portal
  • Check Surveys and Feedback Analytics
  • Check Work Order System

Live Agent Helpdesk Integrations

  • Check ActiveCampaign
  • Check Pipedrive
  • Check JIRA
  • Check Highrise
  • Check SharpSpring
  • Check Squarespace
  • Check WordPress
  • Check Magento
  • Check Shopify
  • Check Slack

About Live Agent Helpdesk

LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2025. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service.

LiveAgent is a fully-featured help desk software that helps you bring personalization to your customer interactions with an all-in-one help desk solution.

LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 135+ help desk features and 200+ integrations.

Start your free 1 month trial, no credit card required.

In The News

  • There is no news related to this software on our plaform. If you work for Live Agent Helpdesk, we recommend you upload news related to your software by managing your profile.

Whitepapers & Case Studies

  • There are no new whitepapers related to this software on our plaform. If you work for Live Agent Helpdesk, we recommend you upload whitepapers by managing your profile.

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