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Launchpad

COMMUNITY FEEDBACK SCORE
4.14

7 Reviews

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Launchpad

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.14
  • 7 Reviews

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Most helpful positive review

3 people found the following review helpful
     

Launchpad for collaboration

By Ayesha Naseer LinkedIn on November 30, 2022
Launchpad, in overall is a good software with connectivity and relationship building capacity with the users and between the employees that may be present far and working on different projects. .. more

Most helpful critical review

There are no negative reviews on Launchpad.
  • REVIEWS 7
  • POSITIVE 100% 7 Reviews
  • NEGATIVE 0% 0 Reviews
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Positive Review

Innovative

Reviewed on March 9, 2024

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Used FOR:   Restaurant Management Software in 2016

What was the best part about using Launchpad?

V12 Group knows customer service. They just “get it.” They are quick to provide support whether it be a simple question, or a troubleshooting matter. I am never given the feeling that I am inconveniencing their support team. It also doesn’t hurt that their Launchpad platform is very easy to use, as well as powerful!

What would you change about your experience with Launchpad?

There is nothing to really complain about.. The only thing that would be awesome would be if the company could utilize CRM data more freely within the platform. There were some features not yet available which made the process slow. For example, when appending email records, there is no option to Nth the records to receive the exact amount that you needed.

Overall Feedback

Growing your customer base cannot get any easier than this. Email in Launchpad is user friendly and it comes with a lot of features. The B2B database is impressive and allows me to deliver targeted emails based on segments like company size and specific titles. The guys at V12 even provide input on my email content to help deliverability. Features reporting are also valuable.
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Positive Review

Awsome product

Reviewed on March 14, 2023

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Used FOR:   Restaurant Management Software in 2016

What was the best part about using Launchpad?

The platform of this software is easy to use, I like the way I can have both email and postal data in one place. It makes the life easier and makes me look good every single day. Unlike much other software, the learning curve was relatively easy. Clean and accurate prospect data. It has an easy to use platform. The support service was knowledgeable, reliable, good and fast to respond. Most of the tools for which I needed it were very user friendly.

What would you change about your experience with Launchpad?

The only thing that I don’t want is how quickly the system logs you out. It would be nice not to have to re-input login credentials each time. This would be good if we can able to more easily manage the accounts that reside under ours without logging out and then back in. So far, I don't have any complaints aside from that. The customer support is only an email away and they are very responsive.

Overall Feedback

Launchpad is very easy to use but reliable. It allows you to order the exact lists you need in a very timely manner. Launchpad is user friendly and packed with good tools and features. The B2B database is impressive and allows delivering targeted emails based on segments like company size and specific titles. The online support has also been wonderful.
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Positive Review

An effective solution for email marketing

Reviewed on March 10, 2023

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Used FOR:   Restaurant Management Software in 2016

What was the best part about using Launchpad?

This software will make it easier for you to acquire new customers and retain the current ones in just a single platform. It improves communication so that you can instantly provide what your customer needs and also deal with your prospects in a way that you can easily get their interest.

What would you change about your experience with Launchpad?

The features of the software are still limited and need to be improved. You might also encounter error messages that the support team will immediately handle. There are also instances that you cannot find selections when looking for additional data. It also lacks a place where you can put the PO number when placing an order.

Overall Feedback

Overall, this software offers emailing and reporting that can provide you with the data you need. It is also easy to use and calculates items automatically, thus giving your customers the idea how much they have to spend or if they can still order for more items that will surely be an advantage to your business.
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Positive Review

Launchpad for collaboration

Reviewed on November 30, 2022

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Used FOR:   Restaurant Management Software in 2016

What was the best part about using Launchpad?

Launchpad creates connections with the community and collaboration among employees. It is easier type of software in handling and in creating new relation via all different related tools that are of worth in Launchpad. It is leader in market and has very high positive word of mouth ratio.Launchpad is reliable and user friendly.

What would you change about your experience with Launchpad?

There are some supportive issues in Launchpad that can not be ignore easily. Launchpad is demanding higher prices in the market. It builds realtionship with the community and creates connections of worth, therefore is the leader in market for having easy collaboration on different platforms for multiple solutions. I do rely on Launchpad as its reliability can not be ignored by me specifically.

Overall Feedback

Launchpad, in overall is a good software with connectivity and relationship building capacity with the users and between the employees that may be present far and working on different projects. Launchpad is of worth but the supportive issues are there, other is price issue for common and new users. Almost all type of enterprises can take benefit of collaboration from Launchpad.
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Positive Review

My review on Launchpad

Reviewed on May 6, 2022

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Used FOR:   Restaurant Management Software in 2016

What was the best part about using Launchpad?

RocketScience is providing a very good hospitality software for managing restaurants with different units and operators. LaunchPad from Rocket Science has a simple and clean user interface and plenty of useful featureS. Daily operations are recorded on the LaunchPad database in order to keep track on everything that is happening withing restaurant units.

What would you change about your experience with Launchpad?

Rocket Science is offering a free fully functional trial of their Launchpad restaurant management platform. I did not encounter anything with Launchpad to dislike and mention over here. Launchpad shows cool graphs of the restaurant performance. Launchpad is stable and secure platform and it does not show any downtimes or issues.

Overall Feedback

If you are looking for a comprehensive tool to manage everything with the restaurant affairs then Launchpad can help a lot. LaunchPad can help reducing paperwork and relying on spreadsheets. The customer service from RocketScience is outstanding and the guys there are responsive and very helpful. I would highly recommend Launchpad for its features.
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Positive Review

Superb

Reviewed on May 6, 2022

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Used FOR:   Restaurant Management Software in 2016

What was the best part about using Launchpad?

Launchpad is a one place platform made for the owners to cut their workload. From cash management to vendor invoices, budgets, sales inventories, promotions, even labor, Launchpad do all this for you. There is no doubt that it is convenient, easy to use and provides you the most updated depiction of your business. The thing I love the most about Launchpad is its accessibility. I can access it from anywhere in the world at any time on any device.

What would you change about your experience with Launchpad?

Despite of the fact that the customer support team is very responsive, but I still have a complaint, and I believe it is the logging issue. The time frame should be increased, the system logout so quickly. Re input the logging credentials are such a headache. I don’t know why on earth they did not test this functionality before launching

Overall Feedback

As far as overall feedback is concerned I guess the software is superb. It has got quite cool features which are so impressive for instance email feature is quite user friendly, business to business database and delivering targeted emails are certainly some good features. Last but not the least, customer support is just far from one email. The customer support team is really brisk.
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Positive Review

Easy user interface, but some issues with logging

Reviewed on April 25, 2022

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Used FOR:   Restaurant Management Software in 2016

What was the best part about using Launchpad?

One of the biggest assets of Launchpad is the extremely easily comprehensive user interface that doesn’t need extensive learning either – everything is straightforward. Clean and accurate prospect data all at one place makes your back-office workflow much more efficient. Thanks to knowledgeable customer support you are also always in good hands as all the worries will be taken care of right away.

What would you change about your experience with Launchpad?

The main issue with Launchpad is the logging. Quite frankly to say, the system logs out very quickly and I wish that timeframe would be increased. Besides that, it would be rather nice to get to manage all accounts at once. Instead, right now we need to constantly log in and out between the accounts which is a bit redundant and inconvenient.

Overall Feedback

All-in-all, Launchpad has brought with its’ innovative platform many perks, enhancing our performance and workflow immensely. Though the logging issue is a bit annoying, I am sure the technical team will solve it soon as with any other issues – that is also some of the greatest perks to consider as not all can compare to similar level of efficiency with customer support.
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