Concur Expense

The best part is when auditors know what they are doing which isn't very often

I'd rather the money as a wage/attendance payment paid in arrears which would enable the sacking of Concur

Auditors seem to enjoy their power trip whilst we suffer their ignorance. Some auditors would have you tell a shop that their HMRC receipts aren't receipts.

There isn't really anything good about Concur. I would say I don't think I've ever ran into a true error, but that's a very low bar. I use the ability to email [email protected] a lot and appreciate that feature.

Everything about the workflow and dozens of steps it takes to complete an expense report. Every week I spend over an hour putting in my expenses, even after finally getting used to the software and taking advantage the ability to email receipts as I take photos. For each individual expense I need to fill out a bunch of duplicate fields. Billable and Non-Billable, for every individual expense? A report has to be entirely billable or entirely non-billable, so why do I have to duplicate this information so much? I have to say whether or not a receipt is present, when I've already attached a receipt? Even then I still get a warning about needing receipts when I've marked that all expenses has a receipt and attached receipts to all. I have talked to their support about all of this and more and their stance is this is due to my company's choice of configuration. That's not really appropriate. There is so much they can do to make Concur workable and usable even with the customization my company apparently wants.

Ugh, avoid. I used Expensify at past companies and it was so much easier and faster. Concur really is horrible at everything it does (from my perspective as an individual expenser--I have no idea how the higher level processes work, but I'd assume they are just as bad).

Overall a good product, its easy to put most things in and submit for approval. But how useful is it when it miscalculates things?

The mileage calculator miscalculates the reimbursement mileage and they just blame google. Their customer support is poor.

On their mileage calculator, if you tell it to "Deduct your normal commute" - it forces the deduction to be by the way that Google calculates the route - even if you don't take that route. Google tends to select the route that is fastest at posted speeds; regardless of that fact that traffic makes that route significantly longer. So I'm getting reimbursed less that I should on each trip. Concur's response - we know about it but don't care - it's Google's fault. Wake up people, this is your product - it's YOUR problem.

There is no BEST part. They have the worst website I have ever encountered in 30 years. Deliberately difficult to negotiate, no contact details to complain, and they say they have processed refunds and delete your claim, when you still don't have the money. In my opinion they are one of the worst "service" providers I have ever had the misfortune to deal with. And I'm happy to provide my details if anyone cared enough to reply, but going by their stupid automated emails, I doubt this would happen.

I didn't have a choice, I had to deal with them because Griffith University use them. I would consider NOT going to Griffith University based on the depth of my anger and frustration at having to deal with this ridiculous useless Concur crap.

Avoid at all costs. Need to sack their IT design provider as their website is one of the worst I've ever tried to negotiate.

Concur is expense management tool that allows you to manage and overview the business travel expenses and etc. With Concur it makes the team reporting process more accurate and easy. Can simply analyze and tracks business travel expenses. We can able to avoid money over spending. I also like about Concur is its easy to use software.

Some of the process need some improvements to run it easily and with less errors. I had this experienced when I try to open one option and had to go for a long option process that wasted a lot of time. And the rest of it are great, Concur also offers a 30 day free trial with this you can able to try and test the tool if it is useful to or not.

Concur is very helpful expense management software. It makes your travel plans and reporting easily and quickly simplifies your job. And also it minimizes on travel expenses over spending as you can always tracks and analyze your expenses and data. The support team provided by Concur are very professional always answers you back and fix every errors.

Concur is a really unique piece of software here that offers decent solutions for businesses that require their people to travel a lot in order to do their tasks. That's all neat, and having Concur as your loyal platform to make sure your expenses don't surpass the expectations, it's great! Warm recommendations for such businesses, but this is not for the average user that doesn't travel a lot...

Concur is mainly designed for people who travel a lot. And having said that, I think most people here will find this platform to be quite useless - and it's true to some extent. These guys definitely provide a decent piece of software for managing your expenses while going on a holiday or a business trip, but that's just it - not too many features and definitely not that attractive.

This platform is not that bad, to be honest with you, but take a moment to think about this - is Concur worth trying? Believe me, try this only if you're planning on using an online platform for tracking your expenses while going on business travels. It's good for that segment, but for overall expense management, it's not the best. There are multiple better alternatives to these guys.

When you seek an accurate report of regular business expenses, Concur ensures that. I like that it comes with a searchable report library and gives users the ability to code and customize receipts on the move. Whenever team members seek expense reimbursements, I am able to streamline them for accurate approval action to be taken. It offers the user a lot of flexibility to modify and adapt settings and this means giving users ability to freely customize to suit them.

Online customer support wasn’t available for 24 hours and I think that isn’t good enough for their business growth. It needs to make clients who are travelling through this tool an interactive arrangement process. However, its mobile application is not user friendly and its implementation is one is it’s major setbacks. Customer support service is very bad ad needs improvement.

I think its value proposition is in its scalability of reports related to business travel expenses. It allows for integration with multiple accounting packages. The Concur has the ability to store as well as organize unlimited numbers of documents. I also like that it gives accurate notifications in case a user made errors .

The best part about using Concur Expense was the ending. Knowing I was finally finished, for a time at least, with this sham piece of internet garbage.

I would like to have never had to begin this ludicrous odyssey of error and guess work web navigation.

The support staff are short and generally uninformative when walking you through an overly complicated process of normally simple things like reserving a hotel or purchasing a plane ticket. Everything you want to do must already be in their very limited system or you can't. When actually attempting to be reimbursed for the items the system has previously already given it's blessing, errors are the norm. I have never done anything in Concur successfully on the first go. Nor have I heard of this happening for anyone else in song or tale.

Concur Expense reports the expenses of enterprises by looking into the accounting cash flows. It is the one that works effectively and tends the enterprises into best way as in productivity. It saves the entire expenses into separate dates and then mention each and every aspect of the expenses to the management. Management can reduce the expenses that are not essential for the organizations. This will reduce the number of expenses and profit will be there. Reporting function is clear and can satisfy the users easily.

The website is not specified according to the modern technology. It has versions for all the devices but not as responsive as these should be. I am concerned with the expense management and needs some more contents here related to the sales and purchase that will be beneficial for the developers too and they will get more users all around the world.

Concur Expense is nice and fair priced software that helps to reduce the expenses by responding the expenses in separate sheets. I have found the software better and working is reliable too as the saved data is secure in the hands of software sections. It is the one that is low priced even with the demo of the tools, although tools needs improvement in the functions and that will be better as the flexible software having developments in it by the developers. I need to have the software tools active on my mobile too as they are active on the desktop. Website can be developed more for the facility of the users in more defined tools.

I really wish there was a good part. I have had nothing but frustration with this website.

The concur website for expense reporting is not intuitive whatsoever. It is almost as if they designed the website in order to make reporting expenses needlessly complicated so that employees give up and the employer no longer has to reimburse them. Work on making this a more intuitive website. No one I work with in my 100 person department enjoys using this website.

It is almost as if they designed the website in order to make reporting expenses needlessly complicated so that employees give up and the employer no longer has to reimburse them. Work on making this a more intuitive website.