Concur Expense

There isn't really anything good about Concur. I would say I don't think I've ever ran into a true error, but that's a very low bar. I use the ability to email [email protected] a lot and appreciate that feature.

Everything about the workflow and dozens of steps it takes to complete an expense report. Every week I spend over an hour putting in my expenses, even after finally getting used to the software and taking advantage the ability to email receipts as I take photos. For each individual expense I need to fill out a bunch of duplicate fields. Billable and Non-Billable, for every individual expense? A report has to be entirely billable or entirely non-billable, so why do I have to duplicate this information so much? I have to say whether or not a receipt is present, when I've already attached a receipt? Even then I still get a warning about needing receipts when I've marked that all expenses has a receipt and attached receipts to all. I have talked to their support about all of this and more and their stance is this is due to my company's choice of configuration. That's not really appropriate. There is so much they can do to make Concur workable and usable even with the customization my company apparently wants.

Ugh, avoid. I used Expensify at past companies and it was so much easier and faster. Concur really is horrible at everything it does (from my perspective as an individual expenser--I have no idea how the higher level processes work, but I'd assume they are just as bad).