CloudCall Product info

Unverified Vendor

COMMUNITY FEEDBACK SCORE

5.00
1 Reviews

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Key Facts

Ideal For Mid-Sized Business
Deployments Cloud
Price Medium
Free Trial
Offers Training
Free Version
Support

CloudCall Alternatives

Ameyo
Gurgaon, India
Talkdesk
San Francisco, California
Nextiva VoIP
Scottsdale, Arizona
Oracle CRM On Demand
Redwood City, California
Oracle Peoplesoft
Redwood City, California

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CloudCall Features

Blended Calls
Call Logs
Call Quality Management
Call Recording Tool
Call Routing System
Call Scripts
Campaign Donation Management
Compliance Document Management
Escalation Tracking
Inbound Calls
Integrated Live Chat
Knowledge Base Management
Manual Call Dialer
Outbound Calls
Predictive Auto Dialer
Premise-Based Calls
Progressive Call Dialer
Queue Management
Virtual Call Center Management
Voice Recognition Integration
Workforce Monitoring

Auto-Dialer Functionality
Automated Call Routing
Call Center Management
Call Recording Tool
Caller ID Feature
Computer Telephony Integration
Data Control
IVR Scripts
Phone Key Input Log
Text to Speech Tool
Voice Customization Tool
Voice Mail Feature

Auto-Dialer Functionality
Call Tracking
Contact Database
Customer Service Management
Inbound Reports
Integrated Voice and Data
Outbound Reports
Predictive Auto Dialer
Telemarketing System
Voice Recognition Integration
VoIP Tool

Customer Service Analytical Utilities
Customer Support Monitoring
Data Categorization Feature
Email Response Management
Integrated Live Chat
Knowledge Management Tools
Search Feature
Self Service Help Portal

CloudCall Integrations

About CloudCall

CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optimize your business’s relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is easily accessible from one system - offering you greater business visibility, helping to increase productivity and reduce manual errors.

www.cloudcall.com

[email protected]

Boston, MA & Leicester, UK

In The News

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Whitepapers & Case Studies

Cloudcall For Bullhorn
Video Link - July 20, 2017