Aircall

As though Aircall work for me, I’m pleasantly satisfied the fact I don’t miss any call by clients. They are delighted, too. I can redirect my new number on the mobile phone to members of my team in order to make sure that someone will always pick up the phone. As though of my team, we can make calls all together. On the other hand it offers professional phone system: recording calls, personalized welcome message, shared call inbox, real-time reporting etc. In comparison to others similar solution it is very cheap and good created. In addition, Aircall is integrated with Zendesk and Pipedrive I also use. I must praise the software because of quality calls all over the world. Another advantage is that me and my team can share our contacts and calls history within and I am able to anwser to them from my computer (wifi) and from any mobile phone as well. Aircall is reliable software and it allows me to keep up the pace with update or if there is an issue/bug that is being fixed.

Application can break down but it is like new after restarting. In better case, it slows down from time to time. I would be thankful if there is option for voice message but I hope the team will add this feature soon. More option for calls I would also prefer.

I’ve solved so many issues I couldn’t before. I control setups, put someone on hold, forward calls in the weekend... Customer support is quick in respond and effective in solving issues or doubts. If you consider of using Aircall, you should be aware there is three kinds of a package. So, one of them would suit you I am pretty sure. In now days, you will certainly forget your desk phone.

Aircall has an easy phone support. It is quite easy to setup and use. Aircal is powerful and is a collaborative cross-country phone system for organizations and companies. Aircall offers instantly plenty of numbers your organizations need in more than 30 countries. You can easily decide to dispatch calls between different persons and teams for different number. Each teammate uses the Aircall app on his Mac, PC or smartphone to make, receive and follow-up on calls. You can also set working hours and devices to receive calls on. It connects call information easily to any software from Slack to CRMs.

It has sometimes connectivity issues maybe due to internet . Some countries are simply unavailable even the requests from customers. I didn't see any iOS application, they may work on it soon. Sometimes it doesn't recognize some countries phone code. The application may need to be separated from search engine I suggest. They invoices may be hard to understand.

Aircall has plenty of features that are very useful for the price they offer the whole service. Also it stil need imrpovement especially when it comes to internationalization . They have quite good customer service. Aircal can be integrated to Zendesk for example. Individual team members can have their own extensions which is pretty cool.

Aircall's software is pretty good for me, I think their user interface is quite pretty and modern. There's no deskphone, and no hardware required to use Aircall. Only easy to use and good looking apps. Lastly, setting up Aircall was really easy and the web interface makes things easy to understand. Top recommendations!

As of now, I really have nothing bad to say about my experience with this company. Take away those bugs they fixed in the past, and you have a very decent app. I really appreciate their work, and I honestly think they are trying their best to keep all of their users satisfied. Any errors you might find while using their app should be reported quickly, but I believe most of you won't even run into them. The support center is great as well!

The least I can say is - try this app out! I believe you'll be just as satisfied as me, because they provide a very useful piece of software, and everything works like a charm, for me, at least. Follow their instructions to get started, since the software itself is quite easy to use, but when in doubt, contact customer support, as they will help you with any questions that you might have.

"Best part of the Aircall is the user interface is simple , easy and intuitive. Setting up of Aircall is really easy and the web interface makes things easy to understand during set up It allows customization in almost all the areas. There is constant updates roll out which indicates that they put lot of effort in continuous improvement."

"I felt initially there were some issues in the call quality but it has improved a lot. Few countries are not compatible and handling text messages could have been better.i wish to have the call blocking feature like some of the competitors. Though these are the concern areas but based on the continuous updates roll out , I can say that it will evolve as one of the best product in this segment"

"Aircall is one of the simple to use call center product. This will have greater influence by improving the customer support . Aircall is one of the best Phone system & call center built for customer service business organization. Aircall allows to get and manage the real time phone system by talking with the customers, and distribute the calls across the support , sales or marketing teams."

Setting up of Aircall is absolutely simple and therefore the user interface makes things simple to understand throughout the set up time. Aircall software is pretty smart from my experience and I feel the program is a quite pretty and trendy. Aircall is one that has widespread use everywhere around the globe. It is principally widespread within the western world. It is not too costly. I used it for few days and got a higher feedback. So, I like its payment and security systems.

Dislikes The only drawback with this software is that it cannot be used offline as it is a web-based tool which works well using internet facility. The tool itself do exhibit sound as well as connection errors sometimes while making calls with it; and the application for iPhone crashes often. This calling tool slows down sometimes but performs better when restarted.

Aircall has plenty of features that are very useful for the price they offer the whole service. You can the contact customer support, as they will help you with any inquiries that you may have regarding the product. Finally, setting up Aircall was truly simple and the web interface makes things straightforward.

Aircall is software for phone support. The best part, in my opinion, is that is light to use, mainly because of its basic interface. Also, you can make and receive calls from desktop or a Smartphone, through the Aircall application. If anyone has a business and use this software, the calls between co-workers is free and unlimited.

The worst part is that AIRCALL and especially the application for Apple IOS, occasionally crashes and has some connection errors and sound problems during a call but they are not a constant problem because the application every week has an update for fixing and solving them. Overall I’m very pleased with the use of this particular software.

Overall, AIRCALL is an easy and efficient system for handling calls, especially for small Businesses. It has many useful features such as call transfer, local numbers, Voicemail by email etc. The technical support is also exceptional and they are improving constantly. Summarizing I believe that anyone who uses it will be satisfied.

I was acquainted with Aircall by one of my partners at the Startup I worked in. I was involved to deal with all of both records and costs we had with telephone administrations. I should admit that, before utilizing Aircall, consistently, that costs control process focused on me a great deal. Strictly when having all telephone lines in one stage, being permitted to deal with each and every call we did, I felt glad for that particular work I did. Dashboards, information administration, choice making, in everything about data I felt I could at long last exhibited a great job and enhance our organization's viability in this particular point

In the first place, the call quality was poor on occasion and the application would crash all the time. Be that as it may, the inside and out positive and hands-on demeanor has totally compensated for this and upgrades have been established. It's been a delight encountering the application obviously enhancing since we began utilizing Aircall about a year back at this point!

If you are a new business, particularly at the outset stage, Air Call is the best approach! Air Call has all the premium components without the premium expense. I adore the actuality I get an email after each missed call, with a catch to play the message recorded, it's truly cool to never miss a message, and all my group can get it as well. It's a magnificent item which has changed our client support positively.

We've been using Aircall for a year now and it has never had a problem. It changed totally the way we deal with incoming calls, and people at the other end of the line are very happy with the way we handle it. Also the team is very reactive: anytime we have a question, it's answered in the day. The integration with Slack is also a huge bonus.

There is still no mobile app to manage your call log, contacts and outgoing calls. I hope to see this feature coming this year. But the Windows and Mac OS app are great and fit most of my needs for now. Sometimes a call goes almost directly to "missed" and we don't know what happened. May be that the person just hung up, but maybe something went wrong. Maybe a bit more detail on the missed calls would be good.

Try it and you'll see how straight forward it is. The service they provide goes far and above our expectations. If you need a phone tool easy to use and very efficient, Aircall is really the reliable application for you. It's really suitable for both startups and bigger companies as well. Totally recommend it.

We've been using Aircall for a year now and it has never had a problem. It changed totally the way we deal with incoming calls, and people at the other end of the line are very happy with the way we handle it. Also the team is very reactive: anytime we have a question, it's answered in the day. The integration with Slack is also a huge bonus.

Sometimes a call goes almost directly to "missed" and we don't know what happened. May be that the person just hung up, but maybe something went wrong. Maybe a bit more detail on the missed calls would be good. The application must be often updated but it's for good reasons.

On a personal level, if you need multiple country support, give Aircall a try, I've found it worth the costs. I span three countries with my services now, and besides having a local number for them to call me, I can also mimic the dial-tone of their home country, and mask calls made with the app to appear as if they are from their home country. As my business grows, their team features will also help tremendously.