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Aircall

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.33
  • 9 Reviews

RANKINGS & RATINGS

RANK
  • 45.4
    Business VoIP Software
    23 / 147
  • 10.1
    Hosted PBX Software
    33 / 69

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viswas mjyred

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Bengaluru Area, India

Review Distribution (87)

  • Excellent (39)
  • Very Good (48)
  • Average (0)
  • Poor (0)
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87Reviews
57Helpful votes
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viswas mjyred

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  • Level 1 Contributor
  • Point 87 reviews
  • Thumb 57 helpful votes
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Aircall

Reviewed on March 12, 2023

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Aircall?

"Best part of the Aircall is the user interface is simple , easy and intuitive. Setting up of Aircall is really easy and the web interface makes things easy to understand during set up It allows customization in almost all the areas. There is constant updates roll out which indicates that they put lot of effort in continuous improvement."

What would you change about your experience with Aircall?

"I felt initially there were some issues in the call quality but it has improved a lot. Few countries are not compatible and handling text messages could have been better.i wish to have the call blocking feature like some of the competitors. Though these are the concern areas but based on the continuous updates roll out , I can say that it will evolve as one of the best product in this segment"

Overall Feedback

"Aircall is one of the simple to use call center product. This will have greater influence by improving the customer support . Aircall is one of the best Phone system & call center built for customer service business organization. Aircall allows to get and manage the real time phone system by talking with the customers, and distribute the calls across the support , sales or marketing teams."

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