SchoolAuction.net

Easy to use, great help guides, great polished website/user experience for bidders, great reporting functionality

Wish we could've pre-scheduled custom text messages to be sent during the live event

We are an all-volunteer organization. I got involved as a volunteer soliciting donations and ended up helping the auction team manage the data input prior to last year's event. I found it so easy to self-learn the software with the quality of their help guides. I was able to easily build a new site for this year's event. I believe SchoolAuction was great offering our team a lot of support for initial setup, however I was impressed how easy I was able to get the hang of the software without being involved in any of those initial support meetings.

We raised $230,000 using this software. It has a very comprehensive feature set and does everything from online auction, live auction, mobile bidding, event ticket sales, paddle raises, party sign-ups, sellable items, raffle ticket sales, credit card processing, and has incredible reporting, including before, during and after auction reports for reconciliation.

Some of the setups can be daunting due to the depth of features available. the good thing is that they have many tutorials, both written and in video form, as well as a very knowledgeable and quick responding support department.

SchoolAuction.net has been an incredible upgrade from the software we used for a few years. It's a complete system that essentially provides everything you need in order to conduct an online and/or live auction, from selling tickets to selling items, assigning and printing bid sheets and bidder cards, as well as invoicing, tracking and receiving payments, and reconciliation. Essentially, it's a complete system. We compared many systems before converting to SchoolAuction.net 3 years ago, and once we chose this one, we haven't looked back. Each year they have added new and exciting features (they even have mobile bidding and self-checkout with automated email reminders to pay), and their support is fast and clear. They also have very good tutorials and videos, which makes it easy for me to train new users each year (thank you for that, guys!). I also found that not only is their support staff very quick to respond, most times I was able to get a solution to my question or concern with one reply, not several back and forth. this tells me their support staff knows the product and also is good at understanding our real-world application of the product and needs. As a system administrator for several small-to-medium sized clients, I have a great deal of experience with various types and scopes of business systems, including overall operational systems, online commerce, financial and more. I am impressed that this one system offers so many features and functions all in one program, including credit card transactions. I give it an absolute "two-thumbs up"! I'm not impressed easily, but I'm definitely impressed with this program and their people. Robert Brannan Auction Admin and Online Auction Chair 2015, 2016, 2017 Auctions

Easy to use for admin and users, looks aesthetically pleasing to customers, cloning of site for future years, and fixed price (compared to all the other companies that do percentages).

I wish phone support was included in all three plans since we usually go between the first and second option depending on the year.

I cannot say enough about how much we love this software. It has made the accounting side of things so easy for the team who volunteers and puts on the auction. Our check out process can now be done for a fraction of the time it used to be. We used to have angry long lines of people who wanted to go home after the auction had ended. Now they can self check out easily and enjoy themselves longer at our event.

Really covers all the parts of running an auction, end to end. Helps organize items, print materials, sell tickets, and manage bidders. We used the mobile check in and out and it made the whole process easier for our attendee and team.

Can be tricky to navigate at first. There is plenty of help available, but its not as intuitive as I'd like.

No question we need this software, its saved a lot of time and helps us raise more funds.

Ease of use, ability to manage the entire auction process from start to finish, customer service and support is second to none, front end is very consumable to the user and back end is very easy to use for anyone with any technical ability.

The price point may be a little high for those who are running a very small auction event. I found it quite affordable for our organization, however, and the very rich features offered in this software are well worth the money.

Best school auction software out there! I highly recommend this product and it is well-engineered and easy to use and the customer support is second to none. You will not be disappointed with this product!

The ease of the set-up of our auction on SchoolAuction.net was a great feature. We also appreciated being able to have unlimited access to team members that needed it. The mobile bidding was a super success for our school, and many items went much higher than anticipated because our guests really got into the spirit of mobile bidding. We were able to keep tables open longer as we served our meal, which contributed to the higher bids. Guests described being able to socialize more, instead of standing over the item that they wanted to bid on. Great Product and superb end results for our school!

It was difficult to determine during the night of the auction which items had not received bids without going through all the items individually. There were a few items that had not received a bid that afterwards several guests stated that if they would have known, they would have bid on it. Otherwise no other issues or complaints!

Our auction attendees enjoyed using the mobile bidding software. We were able to quickly check-in our guests and monitor the items up for bid. The pre-registration emails helped to prepare guests for what to expect at the event. During the night of the auction, we had NO problems with the mobile bidding and our guests loved the concept! Items went for more than expected and it was a great experience for our guests. The system was user friendly to enter the auction items, and made for a smooth experience! Overall a great product and very user friendly. I feel confident knowing we are planning to use School Auction.net for our next event!

We love the cloud-based system and unlimited users. Our volunteers found School Auction to be easy to use once they completed the initial training. They have good tutorials and instructions available.

I do wish the forms were available for download in a format other than Word (Mac users, here), but School Auction's customer support is excellent and they have helped us work around this.

We used School Auction for the first time last year, and had a great experience. We will be using their software again for this year's auction. Pleased customer!

I love that it was developed specifically for use in schools by developers who had run auctions in the past.

We didn't have a bad experience at all. I do wish there was more customization of the printed materials and the reporting.

We were very pleased with our experience with SchoolAuction.net. It was easy to train volunteers to use the software, there is no limit to the amount of users, and it has all the features that we needed and not a lot of extra stuff we didn't.

We were easily able to create necessary letters and other forms needed for donations. It was also easy to create an inventory of all items we were auctioning off

We didn't have a bad experience. We loved everything about using this software. We only wish it was a bit more affordable

Great service with great customer support. I highly recommend this for your school's auction needs

This software does it all - tickets, entering/tracking donations, and running the complete auction night. I don't see how you could put on an auction without it!

you have to enter a donor first before you can enter a donation; we use the external donation form to get around this.

Some ramp up to begin with, but once you have the basic setup done, everything else is easy. Migrating from one year to the next means you only have to do the setup once. Customer Service is excellent, quick, and have even implemented suggestions I have made!