What was the best part about using RingDNA?
RingDNA is an advanced software solution designed to be used by data driven inside sales managers, call connection centers, inside sales teams using Salesforce and so on. However, a lot of industry users looking to accelerate productivity and increase sales margin are better off using the RingDNA platform. It comes as a powerful engine with increased outbound dials, complete call performance analytics, optimized sales workflow, conversions and revenues, auto- call logging and reporting in Salesforce. All of these functionality in one software and designed to give users a once in a life time experience
What was the worst part about using RingDNA?
The software lacks just a few features like the lead scoring, data querying and campaign management features. Asides that, If you are simply dialing from Salesforce.com then the RingDNA comes in highly recommended from me. It structures your vast amount of data in a great way. Business users do not need any heavy training or have prior tech background to be able to use the software.
The RingDNA is deployed through the cloud, as a SaaS or as a web based software solution with training support only on documentation and customer support service available during business hours only. The software is packed with a good number on features checklist like 360 degree feedback, auto- dialing, auto- lead distribution, call list management, call recording, dashboard, voice mail, and so many other. So if you are in search for a great telephony provider, RingDNA fits the bill especially with its Salesforce.com integration as well as its reporting abilities.