Investintech Inc. FAQ

The two most common problems for this issue are the following: You may have downloaded and tried one product but purchased a PIN for another. To solve this problem, simply ensure that the PIN you purchased is for the product you downloaded and tried before you purchased. A second common cause is that your PIN may be for a prior version of the product (which happens if you purchase a new computer). PINs are unique to their version, but we do offer access to downloads for older versions. If this is the case, please contact Customer Support at [email protected]. Or you can visit our Updates page and purchase the latest version of the product – in which case you will require both the new and original PIN to activate the product. You can download the most recent version of Able2Extract Professional by clicking here: https://www.investintech.com/prod_downloadsa2e.htm When prompted after installation, enter the PIN you received and the invalid PIN problem should be resolved. If the above does not solve your problem, please email [email protected] and we will get it working for you.