Generally by the time people have used the free trial and are ready to proceed with the full version they're already very familiar with how things work, but we're always happy to help with additional training and support.
Our clients have told us they're not interested in onsite training (expensive and disruptive) or marathon online sessions (easily forgotten). Instead they just use the software, which they tell us is very easy to use and "discoverable", calling when they have specific questions... and sometimes just to say "hey, we're slow here today, can you show us something cool we might not be using?"
Thanks for asking. We'd love to work with you.