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Home Reviews on Zopim THE MOST UNIQUE LIVE CHAT SOFTWARE
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Zopim

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.38
  • 8 Reviews

RANKINGS & RATINGS

RANK
  • 52.7
    Customer Satisfaction Software
    5 / 101
  • 9.8
    Live Chat Software
    48 / 196
  • 9.8
    Customer Service Software
    157 / 529

ABOUT Zopim

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Fejoku Bliss Patrick N.

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Nigeria

Review Distribution (534)

  • Excellent (259)
  • Very Good (274)
  • Average (1)
  • Poor (0)
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534Reviews
391Helpful votes
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Fejoku N.

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  • Level 1 Contributor
  • Point 534 reviews
  • Thumb 391 helpful votes
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THE MOST UNIQUE LIVE CHAT SOFTWARE

Reviewed on June 18, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Zopim?

Zopim is unique live chat software which can used by small scale to large companies, Zopim is a chat platform with customers and community members which allows direct chat from within your website with customers. This is beneficial in generating and increasing sales revenue. Its intuitive chat features can systematically contact and provide response to customers. Zopim is easy to set up without troubles and can be customized to create a special experience for website visitors.

What would you change about your experience with Zopim?

Zopim is quite a stable solution with the great performance so there is nothing to dislike about it. One minor thing that does not work well is the idle setting which does not go offline when a user is away from the computer. They can do more in terms of including notification tools as well. otherwise Zopim works just fine.

Overall Feedback

Zopim is a great at customer service, the technical support is swift and very helpful. They are cost effective, efficient and recommendable.

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