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Userlike Live Chat FAQs

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Tamina Steil | Updated January 5, 2018

Do I need a credit card to sign up?

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  • 113 Views

Tamina Steil | January 5, 2018

No, you can sign up and chat with your Webvisitors 14 days without entering your credit card details. At the end of your trial, or when you decide you are ready to use Userlike professionally, you can pick a plan and enter your credit card details. (more)
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Updated December 19, 2017

Does the software require the use of Flash, Java, or other plugins to work?

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  • 114 Views
0
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Updated April 23, 2016

Are there any case studies for Userlike Live Chat?

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0
votes
Tamina Steil | Updated January 5, 2018

Are there discounts available?

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  • Read 1 Answers
  • 100 Views

Tamina Steil | January 5, 2018

Absolutely. For a two-year subscription you'll receive a 20% discount on any product besides Userlike Flex. For a one-year subscription you'll get 10%. (more)
0
votes
Tamina Steil | Updated January 5, 2018

Do startups receive a discount?

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  • 100 Views

Tamina Steil | January 5, 2018

They do! To support starting companies we offer an extended trial period of 12 months. Contact us for more info. (more)
0
votes
Tamina Steil | Updated January 5, 2018

What happens after the trial?

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  • Read 1 Answers
  • 102 Views

Tamina Steil | January 5, 2018

After the trial your account is automatically set to our free product. This means no charges nor hidden fees. With Userlike Free you can have unlimited chats with your customers.

To maximize your live chat experience you can upgrade your account anytime. With our premium plans you can add more Operators, enjoy more reporting features like chat transcripts and analytics, integrate Userlike with the software you already use, and access more services. (more)
0
votes
Tamina Steil | Updated January 5, 2018

How long is the contract period?

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  • Read 1 Answers
  • 103 Views

Tamina Steil | January 5, 2018

The runtime of your plan can be one month, twelve months or twenty-four months and continues as long as you wish. If Userlike should not fulfill your expectations you can easily cancel at any time. The contract will then end after the running period. (more)
0
votes
Updated October 1, 2016

What kind of pricing structure does Userlike Live Chat have? Is there a minimum contract we need to sign?

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  • 168 Views

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