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Userlike Live Chat FAQs
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Work for Userlike Live Chat? Manage Profile
Ask Userlike Live Chat a Question
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Tamina Steil | Updated January 5, 2018
Do I need a credit card to sign up?
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Tamina Steil | January 5, 2018
No, you can sign up and chat with your Webvisitors 14 days without entering your credit card details. At the end of your trial, or when you decide you are ready to use Userlike professionally, you can pick a plan and enter your credit card details. (more)
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Tamina Steil | Updated January 5, 2018
Are there discounts available?
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Tamina Steil | January 5, 2018
Absolutely. For a two-year subscription you'll receive a 20% discount on any product besides Userlike Flex. For a one-year subscription you'll get 10%. (more)
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Updated October 1, 2016
What kind of pricing structure does Userlike Live Chat have? Is there a minimum contract we need to sign?
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Updated December 19, 2017
Does the software require the use of Flash, Java, or other plugins to work?
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Tamina Steil | Updated January 5, 2018
Do startups receive a discount?
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Tamina Steil | January 5, 2018
They do! To support starting companies we offer an extended trial period of 12 months. Contact us for more info. (more)
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Tamina Steil | Updated January 5, 2018
What happens after the trial?
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Tamina Steil | January 5, 2018
After the trial your account is automatically set to our free product. This means no charges nor hidden fees. With Userlike Free you can have unlimited chats with your customers.
To maximize your live chat experience you can upgrade your account anytime. With our premium plans you can add more Operators, enjoy more reporting features like chat transcripts and analytics, integrate Userlike with the software you already use, and access more services. (more)
To maximize your live chat experience you can upgrade your account anytime. With our premium plans you can add more Operators, enjoy more reporting features like chat transcripts and analytics, integrate Userlike with the software you already use, and access more services. (more)
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Tamina Steil | Updated January 5, 2018
How long is the contract period?
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Tamina Steil | January 5, 2018
The runtime of your plan can be one month, twelve months or twenty-four months and continues as long as you wish. If Userlike should not fulfill your expectations you can easily cancel at any time. The contract will then end after the running period. (more)