Unymira Product info

Unverified Vendor

COMMUNITY FEEDBACK SCORE

0.00
0 Reviews

RANKINGS & RATINGS

RANK

-6.4
Customer Experience Software

134 / 178
-6.4
Knowledge Management Software

164 / 242
-6.4
Customer Engagement Software

226 / 260
-6.4
Call Center Software

239 / 304

Work for Unymira? Manage Profile

Key Facts

Ideal For Mid-Sized Business
Deployments N/A
Price Medium
Free Trial
Offers Training
Free Version
Support

Unymira Alternatives

ProProfs Knowledge Base
Los Angeles, California
ROK'IT
Citavi
Wädenswil, Switzerland
T5.Knowledge
Mainz, Germany
Remi8
somerset, New Jersey

Compare Unymira to ...

Unymira Features

Action Monitoring
Customer Categorization
Customer Email Reports
Email Survey Manager
Employee Feedback Management
Reporting and Analytics
Text Analytics
Trend Analytics
User Friendly Dashboard

Brainstorming Management
Content Administration
Creator Monitoring
Data Categorization Feature
Document Collaboration and Sharing
Document Control
Forums
Frequently Asked Questions (FAQ)
Full-Text Indexing
Idea Analysis
Intuitive Activity Interface
Investigation Data Management
Problem Solving Capability
Project Monitoring
Self Service Help Portal
Self-Learning Feature
Status Monitoring

Churn Management
Communication Tracking
Content Syndication
Customer Feedback
Gamification Platform
Integrated Live Chat
Media Management
Reporting and Analytics
Social Community Management

Blended Calls
Call Logs
Call Quality Management
Call Recording Tool
Call Routing System
Call Scripts
Campaign Donation Management
Compliance Document Management
Escalation Tracking
Inbound Calls
Integrated Live Chat
Knowledge Base Management
Manual Call Dialer
Outbound Calls
Predictive Auto Dialer
Premise-Based Calls
Progressive Call Dialer
Queue Management
Virtual Call Center Management
Voice Recognition Integration
Workforce Monitoring

Unymira Integrations

About Unymira

Unymira Knowledge Center is the leading knowledge base for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.

Today, dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service?

Our goal is to make customer service as simple as a Google search. With the active search function agents can find answers to questions quickly and easily.

Knowledge Center brings together all of the knowledge of your call center in one central, easily accessible platform.

In The News

Unymira Announces Next Major Release Of Knowledge Center
Unymira - August 6, 2019

Whitepapers & Case Studies

There are no new whitepapers related to this software on our plaform. If you work for Unymira, we recommend you upload whitepapers by managing your profile.