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Truckers Helper FAQs
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Updated January 26, 2018 We're currently considering a few different options; what sets Truckers Helper apart from others?
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Updated October 3, 2016 What kind of support is provided with Truckers Helper? Do I have to pay extra for it?
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October 3, 2016
We have FREE online support and will answer any questions you have to help you with the program without any charge or fee online. Every page has a 'contact us' link on it and we have an extensive array of tutors in the program a 600+ page manual and forums all to help you. If you want phone support there is a $25/session fee. A session is 15 minutes and most questions can be answered in under 15 minutes. Actually experience has shown that it's rare for customers to use the phone support as we can answer almost all questions via the internet.
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Updated April 22, 2016 We are using something else right now, but are disappointed. Does Truckers Helper offer any migration assistance?
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April 22, 2016
If you are looking to migrate your current data that would probably not be cost effective. We can help you with how to move some of your data into Truckers Helper by printing out summary reports and then entering the data from those reports. We can give you some guidance with that. But a full migration would require mapping the database you currently have to our database and that could be very expensive.
For a more individualized answer please go to our web site and click TECHNICAL, and submit a request form and we'll be happy to discuss this with you further.
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For a more individualized answer please go to our web site and click TECHNICAL, and submit a request form and we'll be happy to discuss this with you further.
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