Tour de Force CRM Vendor info

Tour de Force, Inc. develops, sells, implements, and supports the Tour de Force suite of CRM (customer relationship management) and BI (business intelligence) software solutions.

Tour de Force provides the tools and features that sales organizations need to be more efficient and more effective. Our extensive integration with ERP and back-office business/accounting systems provides dashboards, scorecards, reports, analytics, and KPI tracking, allowing you to spot trends, manage sales goals, and improve the visibility of your quotes and opportunities. Tour de Force can be installed on top of Microsoft Outlook and accessed directly through the Outlook interface and can also be installed as a standalone product without Microsoft Outlook.

With Tour de Force, sales and service teams gain a 360° consolidated view of all key customer information including data pulled directly from the ERP system. They save time accessing actionable customer data and can instead focus on increasing sales and delivering an excellent customer experience. Our automated email logging centralizes all email communication alongside your CRM and BI data, creating a centralized customer knowledge base that retains critical information through sales rep and territory transitions.

Tour de Force solutions are highly flexible and are able to be completely mapped to existing business processes. Our user friendly, intuitive web interface is accessible from any device with a web browser, such as a laptop, tablet, or smartphone, and can be used in conjunction with or completely separate from our desktop application. The recently released Tour de Force Cloud solution utilizes our web interface and removes the need for IT server and database infrastructure.

Tour de Force provides your team with a single view of customer data and information and delivers the insights they need to drive sales efficiently and effectively, allowing your organization to improve how you manage relationships with your prospects, customers, vendors, and suppliers.