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Updated April 25, 2016

What kind of support is provided with TAM? Do I have to pay extra for it?

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  • 106 Views

April 25, 2016

TAM has several support options available. First, built into the system itself is a support tool that sends an email to our developers and support staff, which is answered immediately. An online manual is embedded in the software to assist you as you are working. We also have several support and system techs on staff to answer questions. To help you get started with our system, we offer training, and have videos and job aids built for you to utilize. Additionally, we have staff that can be hired to complete a variety of services if you lack time or personnel within your operation. These services include software customization for your company, creating reports and dashboards per your specifications, supplying production /engineering techs, petroleum engineers, and more. (more)
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Updated August 8, 2017

What are the minimum requirements for the browser to use the software?

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Updated February 22, 2017

Do you have a newsletter I can sign up for to get information on new features?

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0
votes
Updated October 3, 2016

How large does our business need to be for TAM to be worth our time?

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  • 92 Views
Jeff Dyk

Jeff Dyk, Founder at Total Stream Systems, LLC | October 3, 2016

We serve many different sizes of operations. Our pricing is set at tiers dependent on well count, with the lowest tier set at 0-100 wells on a hosted plan. I'd encourage you to submit a demo request via our website (http://totalstream.com), or call us for more information at 888-554-5777. (more)
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Updated August 14, 2017

We're currently considering a few different options; what sets TAM apart from others?

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