Subscription DNA FAQs

Yes the administrative console is able to be managed via smart phone. The experience is streamlined for the device so you can keep working on the go. (more)

Hello - we are not a 24/7 service and we keep normal business hours. If there's any urgent issues, we will respond as quickly as possible. If it's during normal business hours, we will typically address things immediately or get back to you shortly. If the issue is off hours, we do check voicemail and emails throughout the evenings and depending on the urgency will be addressed as soon as we're able, else that following morning. I hope this helps address your question! The best way to reach us directly is at [email protected] (more)

Hello - absolutely. We tie in customer self-serve screens right into your website. Our platforms solves bottlenecks and automates processes which means less management time for you. Our reporting provides all the information you need up front and at a glance. You can minimize customer support and continue to evolve and enhance the front-end user experience as needed. We are very flexible and completely open to customizing any back-end requirements or 3rd party integrations too. (more)