SMTX Process Management Platform Product info

SMTX Process Management Platform Features

• ALM Release Management
• Asset Management
• Availability Monitoring
• Change Management System
• Client Database
• Configuration Tools
• Contract Management System
• EHS Incident Management
• Invoice and Billing Software
• Knowledge Management Tools
• Problem Management Tools
• Self Service Help Portal
• Service Level Agreement (SLA) Management
• Service Module
• Ticket System Management
• User Friendly Dashboard

• Chat Integration
• Content Administration
• Document Control
• File Sharing Utility
• Forums
• Search Feature

• Approval System Management
• Digital Document Indexing
• Document and Data Retention
• Document Collaboration and Sharing
• Drag & Drop Sharing
• Full-Text Indexing
• Remote Data Access
• Rules-Based Workflow Engine
• Text Editing Tools
• Version Control Management

• Action Monitoring
• Customer Categorization
• Customer Email Reports
• Email Survey Manager
• Employee Feedback Management
• Reporting and Analytics
• Text Analytics
• Trend Analytics
• User Friendly Dashboard

• ALM Project Management
• Approval System Management
• Compliance Document Management
• Custom Dashboard
• Customizable Workflow
• Document Control
• Event Tracking
• Form Insertion & Management
• Graphical Workflow Manager
• Help Desk Monitoring
• Resource Manager

• Asset Control
• Business Lifecycle Management
• Business Process Analytics
• Business Process Capture Utility
• Business Process Modeling
• Business Process Simulation
• Business Rules Monitoring
• Data Mapping Tool
• Document Collaboration and Sharing
• Process Change Monitoring
• Process Mapping Utility