What was the best part about using ServiceSkills.com?
The learning videos provided cover any possible scenario so our employees are able to handle any situation that may happen. The topics are various and include all the aspects of customer service, team building, conflict resolution and much more. Collaboration between the stuff has improved significantly after the implementation of this platform.
What was the worst part about using ServiceSkills.com?
The platform is absolutely great, in my opinion, and has no drawbacks, or I haven't experienced any so far. The materials provided are very profound and there is repetition foreseen which is key to good performance, I think. My colleagues are enjoying the platform which is as helpful in our work as in our private lives.
ServiceSkills.com is a great tool that teaches your staff to communicate more effectively with their customers and colleagues with the help of a set of learning modules, videos, and quizzes. The provided materials are numerous and cover all possible aspects of customer service, teamwork and team building, employee relations, email writing rules, etiquette, etc. The updates are regular, with every update we are getting a new series of learning materials. The employees are appreciating the platform as it gets them prepared to face different challenges in their work, they know what to say and when in various situations that may happen at work.