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0
votes
Updated October 20, 2017

Do you have a newsletter I can sign up for to get information on new features?

  • Answer
  • Read 1 Answers
  • 84 Views
Sheryl Briggs

Sheryl Briggs, Owner at ClassApps.com | October 20, 2017

Yes, there is a newsletter sign up at the bottom of the page on the home page of http://www.classapps.com (more)
0
votes
Updated October 16, 2017

If we need a specific feature developed for SelectSurvey.NET, would you be able to accommodate us?

  • Answer
  • Read 2 Answers
  • 138 Views
Sheryl Briggs

Sheryl Briggs, Owner at ClassApps.com | October 16, 2017

The SelectSurvey.NET development team does consulting by the hour - we can quote on custom features, or survey design, or report design or survey look and feel template design. Of course you can do all of these things yourself via the interface very easily - but for those that don't have time to do this - we are here to help at a low hourly time and materials rate. (more)
Sheryl Briggs

Sheryl Briggs, Owner at ClassApps.com | October 2, 2016

Yes, we do consulting by the hour. But most likely what you want to do is already possible. (more)
0
votes
Updated October 16, 2017

What kind of support is provided with SelectSurvey.NET? Do I have to pay extra for it?

  • Answer
  • Read 2 Answers
  • 135 Views
Sheryl Briggs

Sheryl Briggs, Owner at ClassApps.com | October 16, 2017

SelectSurvey.NET is sold for "on-premise (installed on client's server)" and "cloud SaaS (software as a service on our servers)". Each has different support plan. SaaS: (NO EXTRA FEE) SaaS includes email technical support. On-Premise: (Yearly support plans start at approx. $329 dependent on product license purchased) First 30 days email support free on new product purchase. Level 1 support: email support + product updates Level 2 support: email support + phone support + product updates (more)

SelectSurvey.NET | July 12, 2016

Support is included with the SaaS service, and there is no extra fee for support. The server software (on premise) license however has yearly support and product updates available. (more)
0
votes
Updated March 1, 2018

Help! I have a form that ive created for dmogragraphic ethnicity. These have been broken down into 6 questions. How could I link all the questions so the end user can only choose one option? (rather than 6)

  • Answer
  • Read 1 Answers
  • 66 Views
Sheryl Briggs

Sheryl Briggs, Owner at ClassApps.com | March 1, 2018

The two main "choice" question types - one is single select, and the other is multiple select. By design, "choice - single select option buttons" radio button groups only allow one selection per group. So you would use the choice - single select options buttons question type. The choice - multiple select checkboxes question type allows multiple selections in a question answer group. (more)
0
votes
Updated October 30, 2017

Am I able to use my Windows computer with the software?

  • Answer
  • Read 1 Answers
  • 69 Views
Sheryl Briggs

Sheryl Briggs, Owner at ClassApps.com | October 30, 2017

Yes, SelectSurvey.NET works with all of the latest browsers, on computers, laptops, kiosks and mobile devices/phones! SelectSurvey.NET is a web based survey software. We offer the cloud version (software as a service) as well as the "on-premise" version (that you install on your own server). (more)
0
votes
Updated October 16, 2017

Is there online documentation for your software?

  • Answer
  • Read 1 Answers
  • 79 Views
Sheryl Briggs

Sheryl Briggs, Owner at ClassApps.com | October 16, 2017

Yes, SelectSurvey.NET has online documentation and in-app documentation. We also offer video and webex training classes and one-on-one training classes - on site and webex. The online documentation/training and videos is free and accessible by clients. The one -on-one or custom training classes defined by clients are also available for a fee - feel free to email [email protected] for a quote on a custom training class! (more)
0
votes
Updated October 16, 2017

Will SelectSurvey.NET work with my Chromebook?

  • Answer
  • Read 1 Answers
  • 72 Views
Sheryl Briggs

Sheryl Briggs, Owner at ClassApps.com | October 16, 2017

Thank you for asking, yes SelectSurvey.NET works on all major platforms and browsers as well as mobile. For additional details, feel free to email [email protected] for a demo! (more)
0
votes
Updated October 16, 2017

Does your company offer any whitelabel options for the software?

  • Answer
  • Read 1 Answers
  • 85 Views
Sheryl Briggs

Sheryl Briggs, Owner at ClassApps.com | October 16, 2017

SelectSurvey.NET does allow clients to customize the look and feel as well as add their logo and customize text throughout the application via our "admin tools" > "globalization options". These globalization options allow translation of the interface into 162 languages and customizations of all text for any of the 162 languages. In addition to that we allow on the "admin tools" to specify your own logo and stylesheet to over-ride the theme. This may change slightly in future versions of the software. (more)
0
votes
Updated September 5, 2017

Is there online documentation for your software?

  • Answer
  • 0 Views

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