Samanage Product info

Unverified Vendor

COMMUNITY FEEDBACK SCORE

4.44
9 Reviews

RANKINGS & RATINGS

RANK

52.2
Help Desk Software

12 / 300
51.3
Customer Service Software

12 / 529
14.3
IT Asset Management Software

21 / 179
14.3
Knowledge Management Software

28 / 242
14.3
Customer Engagement Software

29 / 260

Work for Samanage? Manage Profile

Key Facts

Ideal For Mid-Sized and Enterprises Business
Deployments Cloud
Price Medium
Free Trial
Offers Training
Free Version
Support

Samanage Alternatives

Bomgar
Ridgeland, Mississippi
Zendesk
San Francisco, California
Zoho Support
Pleasanton, California
MangoApps
Bellevue, Washington
Tagove Live Chat Software
Mountain View, California

Compare Samanage to ...

Samanage Features

Alerts and Escalation Monitoring
Automated Routing Tool
Client Database
Contract Management System
Document Control
EHS Incident Management
Forums Management
Integrated Live Chat
Invoice and Billing Software
ITIL / ITSM Help Desk
Knowledge Base Management
Known Issue Tracker
Product Database
Queue Management
Self Service Help Portal
Surveys and Feedback Analytics
Ticket System Management

Alerts and Escalation Monitoring
Appointment / Schedule Management
Automated Customer Alerts
Automated Routing Tool
Client Database
Complaint Tracking
Contract Management System
Customer Experience Monitoring
Customer Support
Integrated Live Chat
Issue Ticketing
Knowledge Base Management
Known Issue Tracker
Queue Management
Self Service Help Portal
Surveys and Feedback Analytics
Work Order System

Asset Monitoring
Compliance Document Management
Configuration Tools
Contract Management System
Cost Monitoring
Depreciation Cost Management
EHS Audit Management
Facilities Maintenance
Inventory Procurement
IT Service Handling
License Database
Requisition Database

Brainstorming Management
Content Administration
Creator Monitoring
Data Categorization Feature
Document Collaboration and Sharing
Document Control
Forums
Frequently Asked Questions (FAQ)
Full-Text Indexing
Idea Analysis
Intuitive Activity Interface
Investigation Data Management
Problem Solving Capability
Project Monitoring
Self Service Help Portal
Self-Learning Feature
Status Monitoring

Churn Management
Communication Tracking
Content Syndication
Customer Feedback
Gamification Platform
Integrated Live Chat
Media Management
Reporting and Analytics
Social Community Management

Samanage Integrations

About Samanage

Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years.

In The News

There is no news related to this software on our plaform. If you work for Samanage, we recommend you upload news related to your software by managing your profile.

Whitepapers & Case Studies

There are no new whitepapers related to this software on our plaform. If you work for Samanage, we recommend you upload whitepapers by managing your profile.