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COMMUNITY FEEDBACK SCORE

  • 5.00
  • 2 Reviews

RANKINGS & RATINGS

RANK
  • 39.2
    Customer Service Software
    51 / 529
  • -1.2
    Lead Generation Software
    67 / 164
  • -1.2
    Live Chat Software
    85 / 196
  • -1.2
    Customer Engagement Software
    146 / 260
Work for Recast.AI? Manage Profile
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Key Facts

  • Ideal For Small, Mid-Sized Business, & Enterprises
  • Deployments Cloud
  • Price Low
  • Free Trial
  • Offers Training
  • Free Version
  • Support

Recast.AI Alternatives

  • CRMdesk
    Long Grove, Illinois
  • Desk.com
    San Francisco, California
  • Kayako
    London, United Kingdom
  • LiveAgent
    Valley Cottage, New York
  • Orange Business Services
    Hertfordshire, United Kingdom
Compare Recast.AI to ...

Recast.AI Features

  • Check Alerts and Escalation Monitoring
  • Check Appointment / Schedule Management
  • Check Automated Customer Alerts
  • Check Automated Routing Tool
  • Check Client Database
  • Check Complaint Tracking
  • Check Contract Management System
  • Check Customer Experience Monitoring
  • Check Customer Support
  • Check Integrated Live Chat
  • Check Issue Ticketing
  • Check Knowledge Base Management
  • Check Known Issue Tracker
  • Check Queue Management
  • Check Self Service Help Portal
  • Check Surveys and Feedback Analytics
  • Check Work Order System
  • Check Agent Schedule Management
  • Check Call Me Feature
  • Check Chat Transfer / Routing
  • Check Client Offline Form
  • Check Collaborative Browsing
  • Check Geotargeting Integration
  • Check Integrated Customizable Branding
  • Check Knowledge Base Management
  • Check Persistent Chat Management
  • Check Proactive Invitations Management
  • Check Shortcut Messages Tools
  • Check Task Assignment
  • Check Video Communication
  • Check Visitor Targeting Management
  • Check Churn Management
  • Check Communication Tracking
  • Check Content Syndication
  • Check Customer Feedback
  • Check Gamification Platform
  • Check Integrated Live Chat
  • Check Media Management
  • Check Reporting and Analytics
  • Check Social Community Management

Recast.AI Integrations

  • Check Twilio
  • Check Slack
  • Check Skype
  • Check Facebook
  • Check Twitter

About Recast.AI

Recast.AI is the collaborative end-to-end bot platform for developers.
The strengh of Recast.AI comes from three main pillars: technology, bot building and community.

Firstly, we are developing a strong and powerful natural language processing (NLP) technology. This technology, based on deep learning, allows our users to analyse sentences, detect their intent (classification) and extract key information called entities (named entity recognition or NER). Recast.AI provides by default an extensive enrichment of 35+ entities such as location, datetimes or temperatures.
To this we've also added emoji support, sentiment analysis, dialog management or expression suggestions, leveraging data augmentation to drastically fasten bot building. This NLP technology allows the creation of chatbots in any language, from English to Hebrew through Japanese.

Second, bot building is done through our free platform. In this platform, we've developed a complete suite of tools for bot building. Developers can train their bot, build their conversational flow, and connect bots to any channel in a few clicks (Messenger, Slack, Kik, Skype, etc) and monitor its use.

Finally, Recast.AI is a collaborative platform. Today, more than 25,000 developers use our technology and tools. Bots built on Recast.AI can be forked, Bot Skills can be shared, and you can work collaboratively on a bot.

While our technology is used by developers all around the world, we also work closely with major corporations to automate their customer supports with chatbots.

With Recast.AI, you ..

In The News

  • Recast.ai Starts Its Conquest Of The West By Opening An Office In San Francisco
    Recast.AI Blog - December 15, 2017
  • Microsoft Launches A New Ai Startup Program At Station F In Paris
    TechCrunch - December 15, 2017
  • Pokébot Is The Facebook Messenger Pokédex Bot You Never Knew You Wanted
    TheNextWeb - December 15, 2017

Whitepapers & Case Studies

  • There are no new whitepapers related to this software on our plaform. If you work for Recast.AI, we recommend you upload whitepapers by managing your profile.

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