Qualaroo

It's easy to implement with a simple snippet of code. There are many personalization options like templates, skip-logic, and language translations. We can also customize the appearance of the survey. The new feature to add images to surveys make it more visually appealing and adds more context.

There is nothing to dislike about the tool. Qualaroo just fits into our requirements perfectly.

Our overall experience with Qualaroo has been very positive. We use it on our website to run exit-intent and cart-abandonment surveys. It has helped us understand visitors' issues with the website and optimize the pages to add more relevant information. Since we started using Qualaroo, we have seen a lower bounce rate on our homepage and lesser drop-offs during checkout.

The best thing about Qualaroo is that it only takes a couple of minutes to set up, and you can start collecting feedback instantly. You can also deploy it on multiple channels, including websites, SMS, mobile apps, SaaS products, and more. Qualaroo mobile web also supports multiple devices, which makes the displayed surveys responsive on every device.

One thing that Qualaroo can do is tweak the UI and survey themes a little. Apart from that, everything was great

I would say my experience with Qualaroo has been absolutely pleasant. It had proven to be really easy to control and command with just a couple of minor hiccups.

Qualaroo’s Sentiment Analysis feature helped me gain a deeper understanding of customers’ emotions and how they feel toward my company and services beyond the written text.

Although the reporting is advanced, I’d like to see more advanced visualization features.

Qualaroo's sentiment analysis grouped my customer responses by emotions, saving me hours of manual work. Highly recommended!

We are a mid-sized business just starting to expand to other countries. For this, we wanted a survey tool to understand our potential customers and then create strategies to promote our products accordingly. Qualaroo’s pop-up Nudge helped us in getting real-time feedback on our website. In no time, we have valuable insights we derived from the collected data via advanced reporting. It was also impressive that we were able to conduct the surveys in the native languages of the countries.

The dashboard UI is a little confusing and underwhelming. Besides it, we are satisfied with the tool and its performance.

The only tool you will need to conduct surveys, collect feedback in real-time, and analyze it with state-of-the-art technology like IBM-Watson Sentiment Analysis.

The range of Qualaroo integrations with other key tools is very impressive. and the tutorials and templates help me a lot to run feedback and survey campaign

If there were more templates for specific industries, it would be much easier to get started. Although there are over 100 templates to choose from, we had to create some surveys from scratch

My overall experience is good , and the customer support and tutorials will help me a lot to learn more about customer experience

Besides the pop-up survey Nudge, I was impressed with the collection of integrations Qualaroo supports with some of the must-have tools like HubSpot.

I wish there were more templates for specific industries. Although there are over 100 templates to choose from, we had to create some surveys from scratch since we couldn’t find industry-specific ones.

All in all, I would say that although the price might be a little steep for some, it is justified based on the features the tool offers. Sentiment Analysis, branching logic, and advanced targeting are some of the features that led us to try the premium version of Qualaroo, and we loved using it.

Qualaroo is a helpful tool for multiple teams in our organization. Our product development, marketing, and design teams use it simultaneously to do marketing research and test new products. We can target specific demographics and import new targeting options using their interaction APIs to collect data from the targeted audience. The centralized reporting section helps the teams collaborate to make the most out of the feedback.

The tool is a complete solution but a little expensive for us. We wish there were more pricing tiers at lower prices.

Qualaroo offers value for money. Different teams use it to understand the target market, find the perfect product-market fit and align our USPs with the customers' emotions. We add the usability surveys to our design template and send the link to the participants to collect their feedback on product design and usability. It has greatly reduced the time taken to collect and implement the feedback.

We can gather 360-degree employee feedback and customer insights from the same tool. It lets us create multiple users and assign access permissions to handle internal and on-site feedback data. There is no learning curve which made it easy for us to set up and use. The AI-based sentiment analysis engine digs through the response in real-time to uncover actionable insights.

There is no option to add password protection to surveys which is a helpful feature for employee surveys.

We have been using Qualaroo for over a year now, and it has helped us solve customers' issues on our website to improve conversions. At the same time, we have been able to gauge the satisfaction level of our employees to build a better work environment. It is a comprehensive tool to listen to your customers and employees without hindrance.

I work for a software company that specializes in building custom applications for both iOS and Android. I manage a small team of developers, and we have come across several problems in deciding which features to implement and what changes to make in our applications. But ever since we embedded Qualaroo surveys in our prototypes, we have received a lot of quality feedback from our clients to guide our development process. We also embedded in-app surveys in our newly launched mobile apps to see what users think and work on their feedback.

Being developers, we like to implement certain surveys in our own way, so a little more customization for the code will be appreciated .

I have been very satisfied with the results, and I don’t think me and my team will ever be going back to our old ways of development. I love how the feedback is super supportive, but I wish we were a little less limited in terms of the code customization.

I use Qualaroo for my eCommerce website to collect feedback for analyzing post-purchase behavior and optimizing my landing page to drive conversions. My business already has decent competition in the marketplace, but with Qualaroo, I have been able to increase my website traffic and conversions by a decent margin.

I would really like to see more pricing models for Qualaroo with cheaper and short-term plans so that I can easily buy it in the peak months and get the most out of it.

The results have been pretty good so far, and Qualaroo has delivered what it promised in terms of quality feedback and increased conversion.