Qualaroo

I love how Qualaroo asks visitors questions right when it matters most. Whether someone’s on your pricing page or about to leave, it nudges them at just the right time. The best part? It doesn’t slow down your site, and you can set it up without bugging your developer!

Honestly, I wish the free plan allowed for more responses per month. It’s great for small teams, but if you’re scaling, you might outgrow it quickly. Also, if they could offer an account manager for the free plan, it’d be great!

My overall experience with Qualaroo has been incredible. If you need to know what people think while they’re on your site, this is the tool for you! It’s really simple to use, and the feedback you get is super helpful. Even with a few small downsides, it’s totally worth trying out.

the platform. Everything is designed to make gathering feedback effortless and efficient, from the sleek interface to the intelligent targeting options. I particularly value the comprehensive reporting dashboard, which provides a clear and concise overview of all feedback data.

Qualaroo has proven invaluable to our business. It does a great job of providing actionable insights that have helped us make informed decisions and improve the customer experience. As our business continues to grow and evolve, we are confident that Qualaroo will continue to be a valuable partner that offers even more advanced features and capabilities to help us stay ahead of the curve

Qualaroo has exceeded my expectations in every way. It's a reliable, intuitive, and powerful platform that has become integral to our customer experience strategy. I highly recommend Qualaroo to any business looking to gain a deeper understanding of their customers.

Qualaroo has completely transformed how we gather customer feedback. The platform is incredibly intuitive and easy to use, even for those with limited technical expertise. I especially appreciate the attention to detail in the survey design features. Qualaroo guides you toward creating engaging and effective surveys that encourage thoughtful responses.

While Qualaroo offers a robust set of features, I'm always eager to see what innovations they come up with next.

Qualaroo is an essential tool for any business that truly values customer feedback. It's a powerful and user-friendly platform that delivers actionable insights and helps you create exceptional customer experiences.

It's easy to implement with a simple snippet of code. There are many personalization options like templates, skip-logic, and language translations. We can also customize the appearance of the survey. The new feature to add images to surveys make it more visually appealing and adds more context.

There is nothing to dislike about the tool. Qualaroo just fits into our requirements perfectly.

Our overall experience with Qualaroo has been very positive. We use it on our website to run exit-intent and cart-abandonment surveys. It has helped us understand visitors' issues with the website and optimize the pages to add more relevant information. Since we started using Qualaroo, we have seen a lower bounce rate on our homepage and lesser drop-offs during checkout.

The best thing about Qualaroo is that it only takes a couple of minutes to set up, and you can start collecting feedback instantly. You can also deploy it on multiple channels, including websites, SMS, mobile apps, SaaS products, and more. Qualaroo mobile web also supports multiple devices, which makes the displayed surveys responsive on every device.

One thing that Qualaroo can do is tweak the UI and survey themes a little. Apart from that, everything was great

I would say my experience with Qualaroo has been absolutely pleasant. It had proven to be really easy to control and command with just a couple of minor hiccups.

Qualaroo’s Sentiment Analysis feature helped me gain a deeper understanding of customers’ emotions and how they feel toward my company and services beyond the written text.

Although the reporting is advanced, I’d like to see more advanced visualization features.

Qualaroo's sentiment analysis grouped my customer responses by emotions, saving me hours of manual work. Highly recommended!

We are a mid-sized business just starting to expand to other countries. For this, we wanted a survey tool to understand our potential customers and then create strategies to promote our products accordingly. Qualaroo’s pop-up Nudge helped us in getting real-time feedback on our website. In no time, we have valuable insights we derived from the collected data via advanced reporting. It was also impressive that we were able to conduct the surveys in the native languages of the countries.

The dashboard UI is a little confusing and underwhelming. Besides it, we are satisfied with the tool and its performance.

The only tool you will need to conduct surveys, collect feedback in real-time, and analyze it with state-of-the-art technology like IBM-Watson Sentiment Analysis.

The range of Qualaroo integrations with other key tools is very impressive. and the tutorials and templates help me a lot to run feedback and survey campaign

If there were more templates for specific industries, it would be much easier to get started. Although there are over 100 templates to choose from, we had to create some surveys from scratch

My overall experience is good , and the customer support and tutorials will help me a lot to learn more about customer experience

Besides the pop-up survey Nudge, I was impressed with the collection of integrations Qualaroo supports with some of the must-have tools like HubSpot.

I wish there were more templates for specific industries. Although there are over 100 templates to choose from, we had to create some surveys from scratch since we couldn’t find industry-specific ones.

All in all, I would say that although the price might be a little steep for some, it is justified based on the features the tool offers. Sentiment Analysis, branching logic, and advanced targeting are some of the features that led us to try the premium version of Qualaroo, and we loved using it.

Qualaroo is a helpful tool for multiple teams in our organization. Our product development, marketing, and design teams use it simultaneously to do marketing research and test new products. We can target specific demographics and import new targeting options using their interaction APIs to collect data from the targeted audience. The centralized reporting section helps the teams collaborate to make the most out of the feedback.

The tool is a complete solution but a little expensive for us. We wish there were more pricing tiers at lower prices.

Qualaroo offers value for money. Different teams use it to understand the target market, find the perfect product-market fit and align our USPs with the customers' emotions. We add the usability surveys to our design template and send the link to the participants to collect their feedback on product design and usability. It has greatly reduced the time taken to collect and implement the feedback.