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Ask Prolis a Question
0
votes
Updated January 11, 2018 If we sign up, is there some form of training or onloading available to our company?
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169 Views

Tariq Chaudhry, CTO at ASSC: American Software Solutions Corp. | January 11, 2018
Every new client is provided with a comprehensive training via remote sessions. The process continues until the client starts operating the system comfortably. After Go Live, free support is provided for 90 days. (more)

Tariq Chaudhry, CTO at ASSC: American Software Solutions Corp. | March 16, 2017
We do the installation and provide a complete training. We keep providing the post go live guidance until the client is comfortable for the entire Prolis operation.
Prolis Team (more)
Prolis Team (more)
0
votes
Updated April 23, 2016 We are looking for a medical lab software like yours, we want to make sure we are going to be well taken care of, how many clients do you folks have?
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190 Views

April 23, 2016
We have sufficient number of clients we worked for.
In your procurement process we can provide you the list of clients as the reference.
We will suggest to ask this question to the reference clients if they are being serviced adequately or not.
Thanks for the question.
Prolis Team (more)
In your procurement process we can provide you the list of clients as the reference.
We will suggest to ask this question to the reference clients if they are being serviced adequately or not.
Thanks for the question.
Prolis Team (more)
0
votes
Updated January 11, 2018 Is there a mobile app for the software, or can I access it via a web app?
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144 Views

Tariq Chaudhry, CTO at ASSC: American Software Solutions Corp. | January 11, 2018
Laboratory's clients (Physicians) do have the lab's portal to print/view the patient results, place orders, access other analytical reports and schedule their recurring lab orders that can be accessed by desktops and mobile devices.
Prolis users within the lab, also have the remote access to the system but only through the desktops, not the mobile phones. (more)
Prolis users within the lab, also have the remote access to the system but only through the desktops, not the mobile phones. (more)
0
votes
Updated January 11, 2018 Do we get future versions of the software, or do upgrades cost extra?
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135 Views

Tariq Chaudhry, CTO at ASSC: American Software Solutions Corp. | January 11, 2018
All future versions, patches and updates are free to yearly support subscribers.
Non-subscribers have to buy the updates if needed. (more)
Non-subscribers have to buy the updates if needed. (more)
0
votes
Updated January 11, 2018 Will Prolis work well for start-ups?
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196 Views

Tariq Chaudhry, CTO at ASSC: American Software Solutions Corp. | January 11, 2018
Yes, it will. (more)

Tariq Chaudhry, CTO at ASSC: American Software Solutions Corp. | March 16, 2017
Yes, you will be provided with pre-installed dictionary of service components to be used by a typical
multispecialty laboratory.
Prolis Team (more)
multispecialty laboratory.
Prolis Team (more)