- Argentina
- Australia
- Bangladesh
- Belarus
- Belgium
- Brazil
- Bulgaria
- Canada
- China
- Costa Rica
- Egypt
- France
- Germany
- Hong Kong
- India
- Indonesia
- Ireland
- Israel
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- Kuwait
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- Nigeria
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Pointel Inc Vendor info
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Key Facts
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Industry:Call Center Software
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Founded:1999
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Employees:51-100
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Revenue:Unknown
About Pointel Inc
A certified Genesys partner specializing in improving customer experience by building world-class contact center solutions.
Pointel has successfully implemented/delivered over 400+ Genesys projects for public and private institutions. Pointel brings this rich experience to every project to make it a successful one.
Pointel has implemented projects for Six of the World’s top ten largest Financial Institutions, three of the World’s top five largest Telecommunications companies, two of the World’s top 5 Insurance companies, and two of the World’s Top 5 Utility companies.
Pointel partners with leading CRM and CTI companies to provide unified communications which bring 21+ years of call center and customer service experience to every project. Unique but proven and time-tested project implementation methodology to provide maximum skill transfer. Worked/ integrated with over 500 different back office and front office software products to provide a unified solution to customers.