PMAM CRM

Totally cloud based solution, so that accessibility from anywhere to get my data and to view the reports of my sales team. Excellent maintenance of the customer database and their enquirers.

Frankly speaking till now as per my usage did not found any loop holes of this application.

Excellent Software in terms of To hold customer database. Technical Support available any time either Online or over call.

It is an easy software to monitor your sales.Its technical assistance is good & quick that is the best part.

Literally,nothing i have found negative & worst in using this ,but some new implementations & customizations take long time so this could be an improvement area.

Overall service & assistance of PMAM CRM is good & in sense of monitor the whole sales part, its a very useful as well.

Its technical assistance. technical team is too good & provide supports required any time even on a phone call.

there are few restrictions. like certain things in reports can't be changed according to the way user needs.

It is a good online system. there should be some some changes to make it more user friendly.

Low price, Affordable, Complete Sales, Marketing and Customer Service process. Quick turn around time for any new required request in the application. Good support if facing any issues or understanding..

The system fullfills most of our sales process however the Inventory Management system missing. And integration with our accounting system.

Pmam crm is affordable. It is complete time saving crm, with dynamic reporting features. Can be accessed with mobile. Very pleased with the functionality and processes of this crm.

Lead management became very easy and tracing sales team work efficiency became easy schedule call feature helps in followups with customers

Sudden changes in the software without intimation,Inventory management missing so incomplete and insufficient in fulfilling all requirements of clients like us having manufacturing activity.

should think for integrating inventory management so that everything will be available under one roof

Where do I start. A colleague of mine recommended them to me. Economical, easy to use, flexible etc..... Well, they are that and more. When I needed a similar solution at a new organization, I choose PMAM CRM again. Some basics, which are very important to me. Oniel my account manager (both times) is awesome. I am unable to say enough positive things about him. When I request customization to suit my needs. It happens, sometimes overnight!!! I must have made millions of modifications, no complaints from PMAM only results. To this day, I always feel that my concerns are treated with a priority (I think they treat everyone like this, but i don't know. Maybe I'm special... LOL). The system is easy to use, When I'm not sure how to do something, I ask and someone will call me and walk me through it. Truth is the system is very intuitive. I prefer to ask for help then rummage through all the available support. As a side note the mobile app works great also......

I wish could balance this review with negative criticism...... Truth is in both my experiences, my issues are minor and minimum. When I have a glitch someone from their team always rectifies the problem in a timely manner.

Please read my comments above. When it comes to service response, lead management, ease of use and customization PMAM is an awesome solution. I highly recommend this cloud based solution. Gordon Nash

I can keep track of my prospects and customers. I can schedule call backs so that i know when to contact the guest again

I can establish a call back for my prospects. I do not like that you cannot just delete the call back from within the customer record. You actually have to go into the call list to delete it.

I would recommend the service to someone else looking for a CRM system. We have been using the system for about 4 years now.

It was so nice not having to worry about dependencies and housing the software in-house after the nightmares we had suffered with other software.

Since it is online, you don't have as much control over your data, but it is also nice to know that your data is in great hands.

We chose PMAM during a time when we were getting absolutely fed up with the problems we had with seven different CRM software. Our team was starting to hit their limit in patience as we moved from one software to another, and PMAM was a nice break from the constant issues and downtime we were suffering through other software. We ultimately decided to make the permanent switch after seeing just how easy to use it is and the process of moving over to their platform was simple and seamless. We were looking for something that gave us more control over our online sales process while also allowing our entire team to get a look at an account. The services we offer require different departments to work together to close a sale for larger products, thus its nice being able to get our entire production team involved. I can vouch for the support offered by PMAM. We've had to contact them twice to see if something could be further customized. They were quick to respond and helped us get exactly what we were looking for.