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PestPac

COMMUNITY FEEDBACK SCORE

1.00

1 Reviews

Unverified Vendor

PestPac

Unverified Vendor

COMMUNITY FEEDBACK SCORE

1.00
1 Reviews

RANKINGS & RATINGS

RANK

17.1
Pest Control Software

6 / 39

ABOUT PestPac

PestPac by WorkWave is THE proven, complete solution for pest control companies of every size. Everything you need to manage and grow your business in one place. Let us help you reduce paperwork, operate more efficiently, generate more leads, close more sales and keep more customers. WorkWave is the leading technology company in the industry with thousands of customers and over 30 years of expertise in developing solutions specifically built for pest control businesses.

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Most helpful positive review

There are no positive reviews on PestPac

Most helpful critical review

1 person found the following review helpful

DO NOT WASTE YOU TIME, EFFORT, MONEY!!

By Anonymous on February 21, 2024

I wouldn't recommend this product to my competitors, it is that bad! I spent the majority of the last 8 months focusing on issues with pestpac instead of running .. more

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Negative Review

DO NOT WASTE YOU TIME, EFFORT, MONEY!!

Reviewed on February 21, 2024

Review Source Alert

Organic - Unincentivized.

Used FOR: Pest Control Software in 2016

What was the best part about using PestPac?

they do have a lot of customization, but unfortunately it is useless because support is non existent.

What would you change about your experience with PestPac?

Their support is non existent. They have a chat line, but it has never been available in the 8 months I've used the service. You must use their email support which will take at least 3-4 days to get back to you if at all. If you click the "this is an emergency button" you MIGHT get a response in as little as two days, but don't hold your breath. If you call in to the office no one has a clue what is going on or to whom you should speak.

Overall Feedback

I wouldn't recommend this product to my competitors, it is that bad! I spent the majority of the last 8 months focusing on issues with pestpac instead of running my business.

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Thomas Welch

We apologize that you felt our support team did not reach your expectations. We have extended our support hours to 8am-8pm EST to better serve our customers. We don't, and won't ever automate our support team which ensures that each and every customer that contacts us has actual knowledgeable support representatives answering their questions - and ones that really know how to use our software. Please reach out to us directly, and we'd be happy to put you in contact with someone from our management team to discuss this further.

Thanks,
The PestPac Team