Needles FAQs

We have a client wish list system in place for 30 years. All items added to the wish list are considered for inclusion based on user interest. The more a specific item is requested, the better chance it has to get added to the program. Over the years, such features as our custom intake process, Outlook email integration and status screen have all come from the client wish list. (more)

No, we do not offer any whitelabel options for our product at this time. (more)

Needles was developed for a Windows environment, and syncs contacts, calendar and tasks to Outlook. Then you can sync Outlook to your iPhone. We also have an app available to current customers where you can view everything stored within your Needles system.

Needles can also be access through your phone by using a remote desktop app on your phone to access your office desktop, to access the Needles program. (more)

Needles, Inc. has developed an implementation/training curriculum and ongoing support to walk your firm through each step of the case management journey. In order to ensure that your system is properly set up and the correct procedures for handling information are put in place, each new Needles client must undergo initial training and implementation with a Certified Needles Training Consultant. Based on the size of your firm and the estimated complexity of your system design, the minimum number of training days and the method of recommended training will vary and will be at the discretion of the Needles Director of Training. The following numbers are estimated minimum requirements:

Initial Training
1-5 Users: 3 Days
6-10 Users: 4 Days
11-20 Users: 5 Days
21-40 Users: 6 Days
41+ Users: Recommended number of days vary

Daily Rate is $760 per day.
(more)

Yes! Our software is toted as one of the most customizable on the market. Each case type can be modified by removing or adding fields and tabs that are pertinent to your practice. The backbone of our program is a checklist to manage your normal workflow, so these checklist items can be modified, deleted or new ones can be added to match the way your law firm typically handles any type of case. (more)