iSmart EHR

Unverified Vendor

COMMUNITY FEEDBACK SCORE

1.00
1 Reviews

RANKINGS & RATINGS

RANK

-1.8
EMS Software

17 / 88

ABOUT iSmart EHR

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Most helpful positive review

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Most helpful critical review

1 person found the following review helpful

Should be called iDumm because they are so incompetent

By Anonymous on June 30, 2022

They totally ignore their customers. Will not answer support tickets. Will not even answer the .. more

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Anonymous

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Negative Review

Should be called iDumm because they are so incompetent

Reviewed on June 30, 2022

Review Source Alert

Organic - Unincentivized.

Used FOR: EMS Software in 2016

What was the best part about using iSmart EHR?

The system worked for a while. Then, out of the blue, it stops working and so we're stuck with the products that don't function properly

What would you change about your experience with iSmart EHR?

Never buy any of their products again. They need to at least respond to support tickets if customers are trying to use their products, which don't even function properly. Also, they have a support line, BUT THEY DON'T ANSWER THE PHONE! IF DURING THEIR ALLEGED HOURS OF OPERATION.

Overall Feedback

They totally ignore their customers. Will not answer support tickets. Will not even answer the phone on their support line. I had two support tickets open because the app doesn't even work and their products don't function. Instead of answering the support tickets, they closed them and didn't even reply. Now I'm stuck with their crappy products that don't even work.

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