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Intercom

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.27
  • 11 Reviews

RANKINGS & RATINGS

RANK
  • 51.6
    Customer Experience Software
    3 / 178
  • 10.4
    Online CRM Software
    43 / 213
  • 10.4
    Email Marketing Services
    98 / 406

ABOUT Intercom

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Mokhtar Megherbi

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Algeria

Review Distribution (1087)

  • Excellent (59)
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  • Average (37)
  • Poor (5)
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1087Reviews
550Helpful votes
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Mokhtar Megherbi

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  • Level 1 Contributor
  • Point 1087 reviews
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A great Customer Experience Tool

Reviewed on April 19, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Intercom?

Intercom has very intuitive and nice design . Intercom has a comprehensive user interface. Intercom is capable of tracking users and customers in real time. Intercom is easy to use and to set up. Intercom has very good search and filtering features entries and categories. Intercom has a messaging feature both on Web browser and also on their native app for iOS and Android.

What would you change about your experience with Intercom?

Intercom is totally new way to communicate to customers effectively without lot of hassle as it is seen with classic business workflows. The dashboard offers an inbox to stay updated about users and customers. Intercom can integrate with stripe software for more productivity. Intercom offers their services in reasonable pricing plans for different needs and they are now offering a package of the main three products to engage , learn and support platforms .

Overall Feedback

Intercom provides very good customer and technical support and representatives are very helpful and responsive . I would recommend intercom applications to any businesses or organizations looking for a complete solution in a reasonable price. Intercom Android app for messaging is quite good and it keeps staying in touch on the go. Intercom is a true piece of software for measuring the customers experience.

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